Owners filed 1 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 7 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Exterior Lighting
1
0
0
0
7 safety recalls
Part 573 reports
Electrical System23V894000
Filed Dec 22, 2023543 vehiclesRosenbauer America
Defect. Rosenbauer America is recalling certain 2020-2022 Avenger, 2017-2024 Commander, 2020-2024 Warrior, 2023 Commercial F-350, F-550, 108SD, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk. Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy. Dealers will update the firmware, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Rosenbauer America customer service at 1-651-462-1000.
Fuel System, Diesel › Fuel Injection System › Fuel Rail22V001000
Filed Jan 1, 2022116 vehiclesRosenbauer America
Defect. Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2018-2020 Warrior, and 2020-2022 Commercial 114SD vehicles. The fuel tubes between the fuel rail and the injector for cylinders 4, 5, and 6 may be susceptible to cracking, resulting in a high-pressure fuel leak.
Risk. A high-pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Cummins dealers will install vibration isolators, and replace the fuel tubes as necessary, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Cummins customer service at 1-800-286-6467.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V334000
Filed May 11, 2021697 vehiclesRosenbauer America
Defect. Rosenbauer America (Rosenbauer) is recalling certain 2016-2021 Commander, Warrior, Avenger, and 2019 Commercial M2 106 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the rail as necessary, free of charge. Interim owner notification letters were mailed on July 9, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Exterior Lighting › Tail Lights21V290000
Filed Apr 23, 202136 vehiclesRosenbauer America
Defect. Rosenbauer America (Rosenbauer) is recalling certain 2016-2020 Commercial F-550, 2019 Commercial 7500, 2015 Commercial 7400, 2018 Commercial 7400, 2019 Commercial HV613, 2018-2019 Commander, 2017 Warrior, 2019 Warrior, 2016-2020 Commercial M2 106, 2017 Commercial M2 112, and 2021 Commercial 348 vehicles. The rear lights may be too bright. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The excessive brightness may reduce the vision of other drivers, increasing the risk of a crash.
Remedy. Dealers will provide a filter kit to be installed in the rear lights, free of charge. Owner notification letters were mailed on June 14, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Electrical System › Instrument Cluster/Panel20V779000
Filed Dec 15, 202072 vehiclesRosenbauer America
Defect. Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk. If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy. Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.
Equipment20V108000
Filed Feb 25, 20201 vehiclesRosenbauer America
Defect. Rosenbauer Motors (Rosenbauer) is recalling one 2018 Commander emergency vehicle equipped with Smart Foam 6.5-12 systems. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Risk. If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Remedy. Rosenbauer will notify the owner, and a dealer will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began March 10, 2020. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Suspension › Front20V040000
Filed Jan 23, 202067 vehiclesRosenbauer America
Defect. Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Risk. A loss of hydraulic steering assist can increase the risk of a crash.
Remedy. Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 22, 2023. Source: NHTSA Office of Defects Investigation.