Car Problem DataNHTSA records

2016 Roadtrek SS Agile

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Engine1
000

1 safety recall

Part 573 reports
Equipment18V001000
Filed Jan 2, 20185,185 vehiclesErwin Hymer Group North America, Inc.

Defect. Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.

What owners reported

Newest filings
Engine
Filed Jul 14, 2023WA

The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20220100Routine
20210200Routine
20200100Routine
20180100Routine
20170100Routine
2016 — this page1100Routine
20150100Routine
20140200Routine
20130100Routine
20120100Routine
20102000Routine
20080100Routine
20070100Routine
20060100Routine

Compare every SS Agile year →

Other Roadtrek models

All Roadtrek models →
Motor Home 6Zion Slumber 3Roadtrek 3CS Adventurous 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 2, 2018. Source: NHTSA Office of Defects Investigation.