Volkswagen Group of America, Inc.: Back Over Prevention › Sensing System › Camera
Volkswagen Group of America, Inc. reported this defect to federal regulators on May 21, 2025 and put the number of vehicles at risk at 171,381. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Volkswagen Atlas | 51 | 5 | 0 | 1 |
| 2025 Volkswagen Atlas Cross Sport | 25 | 5 | 0 | 0 |
| 2024 Volkswagen Atlas | 176 | 8 | 2 | 7 |
| 2024 Volkswagen Atlas Cross Sport | 101 | 8 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V334000.
Full record for the 2025 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →