Ford Motor Company: Back Over Prevention › Software
Ford Motor Company reported this defect to federal regulators on Feb 28, 2025 and put the number of vehicles at risk at 355. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
The risk
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Ford F-250 SD | 44 | 16 | 3 | 2 |
| 2023 Ford F-350 SD | 41 | 15 | 0 | 2 |
| 2023 Ford F-450 SD | 5 | 13 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V134000.
Full record for the 2023 Ford F-250 SD → · Recalls carrying a do-not-drive advisory → · Where this data comes from →