Toyota Motor Engineering & Manufacturing: Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Jan 29, 2025 and put the number of vehicles at risk at 1,716. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Lexus NX | 45 | 5 | 2 | 6 |
| 2023 Lexus NX | 17 | 4 | 0 | 2 |
| 2023 Lexus RX | 62 | 3 | 0 | 4 |
| 2023 Toyota Corolla | 74 | 3 | 2 | 8 |
| 2023 Toyota Corolla Cross | 177 | 4 | 0 | 6 |
| 2023 Toyota Corolla Cross Hybrid | 2 | 5 | 0 | 0 |
| 2023 Toyota Highlander | 189 | 9 | 0 | 12 |
| 2023 Toyota Highlander Hybrid | 9 | 6 | 0 | 0 |
| 2023 Toyota Tacoma | 54 | 4 | 1 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V040000.
Full record for the 2024 Lexus NX → · Recalls carrying a do-not-drive advisory → · Where this data comes from →