Daimler Vans USA, LLC: Electrical System › Instrument Cluster/Panel
Daimler Vans USA, LLC reported this defect to federal regulators on Dec 13, 2024 and put the number of vehicles at risk at 697. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
16 model years covered
Newest firstWhat this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V930000.
Full record for the 2022 Mercedes-Benz Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →