Chrysler (FCA US, LLC): Hybrid Propulsion System
Chrysler (FCA US, LLC) reported this defect to federal regulators on Jul 18, 2024 and put the number of vehicles at risk at 3,606. The repair is free for as long as the recall stands.
Park away from buildings
NHTSA attached a park-outside advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Chrysler Pacifica Plug-In Hybrid | 26 | 1 | 0 | 0 |
| 2020 Chrysler Pacifica Plug-In Hybrid | 58 | 2 | 0 | 3 |
| 2019 Chrysler Pacifica Plug-In Hybrid | 45 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V538000.
Full record for the 2021 Chrysler Pacifica Plug-In Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →