Kia America, Inc.: Power Train › Automatic Transmission › Gear Position Indication (prndl)
Kia America, Inc. reported this defect to federal regulators on Oct 26, 2023 and put the number of vehicles at risk at 6,262. The repair is free for as long as the recall stands.
The defect
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Kia Soul EV | 3 | 3 | 0 | 2 |
| 2018 Kia Soul EV | 3 | 3 | 0 | 1 |
| 2017 Kia Soul EV | 18 | 3 | 1 | 0 |
| 2016 Kia Soul EV | 7 | 4 | 0 | 1 |
| 2015 Kia Soul EV | 6 | 4 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V724000.
Full record for the 2019 Kia Soul EV → · Recalls carrying a do-not-drive advisory → · Where this data comes from →