Toyota Motor Engineering & Manufacturing: Structure › Body › Bumpers
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Oct 26, 2023 and put the number of vehicles at risk at 750,795. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
The risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Toyota Highlander | 189 | 9 | 0 | 12 |
| 2023 Toyota Highlander Hybrid | 9 | 6 | 0 | 0 |
| 2022 Toyota Highlander | 266 | 5 | 1 | 20 |
| 2022 Toyota Highlander Hybrid | 6 | 4 | 0 | 0 |
| 2021 Toyota Highlander | 535 | 4 | 4 | 17 |
| 2021 Toyota Highlander Hybrid | 15 | 4 | 0 | 0 |
| 2020 Toyota Highlander | 322 | 4 | 0 | 16 |
| 2020 Toyota Highlander Hybrid | 9 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V720000.
Full record for the 2023 Toyota Highlander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →