Ford Motor Company: Structure › Body › Door
Ford Motor Company reported this defect to federal regulators on Jul 21, 2023 and put the number of vehicles at risk at 1,339. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
The risk
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Ford F-250 SD | 44 | 16 | 3 | 2 |
| 2023 Ford F-350 SD | 41 | 15 | 0 | 2 |
| 2023 Ford F-450 SD | 5 | 13 | 1 | 0 |
| 2023 Ford F-550 SD | 1 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V507000.
Full record for the 2023 Ford F-250 SD → · Recalls carrying a do-not-drive advisory → · Where this data comes from →