Tesla, Inc.: Equipment › Electrical › Infotainment › Video (touch)screen/Monitor/Unit
Tesla, Inc. reported this defect to federal regulators on May 3, 2022 and put the number of vehicles at risk at 129,960. The repair is free for as long as the recall stands.
The defect
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
The risk
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
The remedy
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Tesla Model 3 | 773 | 18 | 4 | 57 |
| 2022 Tesla Model S | 140 | 20 | 0 | 3 |
| 2022 Tesla Model X | 129 | 22 | 2 | 12 |
| 2022 Tesla Model Y | 874 | 20 | 8 | 91 |
| 2021 Tesla Model S | 179 | 24 | 2 | 13 |
| 2021 Tesla Model X | 41 | 24 | 0 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V296000.
Full record for the 2022 Tesla Model 3 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →