2019 Western Star 6900

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Electrical System › Wiring21V882000
Filed Nov 12, 20216,100 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Risk. An electrical arc can increase the risk of a fire.

Remedy. Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Electrical System › Wiring18V191000
Filed Mar 26, 20187,128 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Risk. An electrical arc can increase the risk of a fire.

Remedy. DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20230200Routine
2019 — this page0200Routine
20180400Routine
20170500Routine
20160200Routine
20150300Routine
20140400Routine
20130400Routine
20120300Routine
20110300Routine
20100400Routine
20090400Routine
20080400Routine
20070400Routine
20061600Routine
20050500Routine
20040400Routine
20030200Routine
20020200Routine
20010200Routine
20000200Routine
19990100Routine
19980100Routine

Compare every 6900 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 12, 2021. Source: NHTSA Office of Defects Investigation.