Nissan North America, Inc.: Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software
Nissan North America, Inc. reported this defect to federal regulators on Oct 4, 2021 and put the number of vehicles at risk at 7,634. The repair is free for as long as the recall stands.
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Infiniti QX60 Hybrid | 0 | 1 | 0 | 0 |
| 2016 Infiniti QX60 Hybrid | 0 | 2 | 0 | 0 |
| 2016 Nissan Murano Hybrid | 1 | 3 | 0 | 0 |
| 2015 Infiniti QX60 Hybrid | 3 | 2 | 0 | 0 |
| 2015 Nissan Murano Hybrid | 0 | 3 | 0 | 0 |
| 2015 Nissan Pathfinder Hybrid | 0 | 2 | 0 | 0 |
| 2014 Infiniti QX60 Hybrid | 31 | 4 | 0 | 1 |
| 2014 Nissan Pathfinder Hybrid | 10 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V774000.
Full record for the 2017 Infiniti QX60 Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →