2017 Infiniti QX60 Hybrid

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software21V774000

Filed Oct 4, 20217,634 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Risk. A loss of drive power increases the risk of a crash.

Remedy. Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Across model years

Worst on record: 2014

Year	Complaints	Recalls	Assessment
2017 — this page	0	1	Routine
2016	0	2	Routine
2015	3	2	Routine
2014	31	4	Routine

Compare every QX60 Hybrid year →

Other Infiniti models

All Infiniti models →

G35 1,351 QX60 580 QX56 538 G37 536 Q50 486 M35 461 FX35 447 M45 280 JX35 280 QX4 277

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 4, 2021. Source: NHTSA Office of Defects Investigation.