Mazda North American Operations: Structure › Body › Hatchback/Liftgate
Mazda North American Operations reported this defect to federal regulators on Feb 18, 2021 and put the number of vehicles at risk at 13,857. The repair is free for as long as the recall stands.
The defect
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
The risk
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
The remedy
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mazda CX-30 | 101 | 2 | 0 | 10 |
| 2020 Mazda CX-30 | 34 | 3 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V086000.
Full record for the 2021 Mazda CX-30 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →