Filed Feb 22, 2021599 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain 2021 Mazda3 and CX-30 vehicles. Air may suddenly leak from the tire air valve.
Risk. A sudden air leak from the tire air valve may cause a loss of vehicle control while driving, increasing the risk of a crash.
Remedy. Mazda will notify owners, and dealers will replace all four tire air valves with new parts, free of charge. The recall began April 6, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4721B.
Filed Feb 18, 202113,857 vehiclesMazda North American Operations
Defect. Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Risk. If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy. Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System
Filed Sep 20, 2026CA
For the past 2 years there has been a severe parasitic battery drain issue that drains that battery partially or in some cases completely ruins new batteries. Car has spent a cumulative total of 3 months with a dealer trying to find the source. 5 batteries in 2 years and often times need to jump start the car. Car has been at dealer dozens of times and they have been unable to resolve issue. In looking online many others with same problems
Visibility › Defroster/Defogger/Hvac System › Compressor
Filed Jul 27, 2026TX
The climate control system suffered a sudden, complete failure due to an engineering defect documented in Mazda Technical Service Bulletin (TSB) ID: MC-10203760-0001. The factory evaporator core leaked refrigerant rapidly starving the A/C compressor of essential lubricating oil. This caused the compressor to overheat and complete seize. This failure occurred during extreme summer heat exceeding 100 degrees Fahrenheit, creating an immediate health hazard inside the cabin during my daily 40-mile highway work commute. Additionally, the complete loss of climate control functionality compromises the vehicle's defogging and defrosting capabilities, creating a severe visibility hazard during sudden weather changes on the highway. Mazda customer service corporate teams refused to cover or reimburse the repair because I had to utilize an independent repair facility (Firestone) within walking distance of my home to safely remedy the immediate environmental hazard. The manufacturer is actively denying financial accountability for a well-documented manufacturing flaw that leads to premature secondary component failure. No warning lamps, messages, or other symptoms of the problem prior to failure. First appeared 7/23/26.
Engine
Filed Jul 5, 2026AL
Excessive oil consumption. Regularly have a low oil warning come up about 6000 kms after an oil change. Oil is always low when checked.
Visibility/Wiper
Filed Jun 17, 2026FL
The vehicle experienced a premature internal A/C failure, resulting in a total loss of climate control refrigerant. Because the A/C system failed, the vehicle's windshield defroster completely stopped removing humidity and moisture from the cabin air. This caused the front windshield to instantly and severely fog over while operating the vehicle completely obstructing forward driver visibility. The manufacturer has issued Technical Service Bulletin (TSB) MC-10203760-0001 for factory evaporator defect on 2021 models, acknowledging low refrigerant charge due to component leakage. However, the manufacturer's current TSB VIN cutoff is too narrow. My vehicle is a 2021 model built at the same facility experiencing the exact same component failure past the arbitrary cutoff, proving the dangerous defect extends into later production runs. The current parameters must be expanded to protect public safety and a recall needs to be initiated to fix the issue.
Service BrakesCrash
Filed Jun 13, 2026LA
On June 3rd, 2026, about 1:15 PM, I braked in the rain because there was a stopped car in front of me. The brakes did not work; the Automatic Emergency brakes did not work; the Forward Collision Warning did not work and I hit the car in front of me causing a 3 car accident. As I hit the car I saw the Forward Collision Warning come on and then go out. Unfortunately, the brakes worked after that and the Mazda Collision Center cannot find anything wrong with the brakes. I note that the 2022 and 2023 models of the same car did have recalls related to the brakes. The claim is still open and I have not yet received the final damage report. Yesterday I was told the revised estimate is $16,000 and my car and the middle care with front and rear and damage are considered totaled.
Air Bags
Filed May 22, 2026CA
Following a recent inspection at Perry Mazda in Santa Barbara, my vehicle was diagnosed with a failed clock spring mechanism causing airbag malfunction warnings. Clock spring failure under 70K miles on a 2021 vehicle is premature and suggests a defect rather than normal wear. I contacted Mazda North America and it has been over a week without a response. I have maintained the vehicle responsible and have no history of collisions or modifications that could have contributed to this failure.
Engine
Filed Apr 29, 2026MA
While driving, on approach to a stop signal, at an intersection the car stopped moving. The display said engine malfunction, have inspected. The electronics and engine continued to operate, but the car would not move when gas pedal was depressed. I shut off and restarted my vehicle numerous times, with no effect on the problem, the car still would not move. The vehicle behind me had to brake unexpectedly, and I could have been hit by others in the intersection, there could have been an accident.(I put car in neutral and the driver behind me, pushed my vehicle, manually, out of the intersection) AAA towed vehicle to the dealer I purchased it from, they were unable to reproduce the problem or retrieve codes to identify problem.( AAA did something under the hood before towing and I was able to drive vehicle to nearby parking lot to be towed) No other inspection has been conducted. Over prior week I noted intermittent engine revving while driving for very brief seconds and this occurred just prior to the incident that resulted in the inability to move the vehicle.
Unknown or Other
Filed Mar 9, 2026IL
The left and/or right side sun visor does not stay in the fully retracted position and may lower slightly due to its own weight. The problem is attributed to a broken connection point where the sun visor attaches to the vehicle. Impaired visibility, particularly in bright sunlight.
Lane Departure › Assist
Filed Mar 4, 2026UT
The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and the wind blew my car into the other lane slightly and almost collided with a vehicle. If the system was working that would not have happened. The problem was addressed at the dealership and I was told it was "normal". I've watched many videos on this exact model and trim. It is supposed to put my vehicle back into the center of the lane if it drifts over the lines. I will also add that every time this happens, the weather is perfect and nothing is obstructing the camera. The warning lamps that come on are the sensors disabled, auto high beams, forward collision, and cruise control
Wheels
Filed Dec 18, 2025NY
On December 13, 2025, my vehicle (2021 Mazda CX-30) was serviced at a Valvoline Instant Oil Change location. During service, the technician stated he was checking tire pressure and asked whether 36 PSI was acceptable. I agreed. When I pulled out of the bay, the tire pressure warning light remained on and showed 29 PSI. I stopped immediately and informed the technician. He then stated he could not inflate the rear-left tire because he could not remove the valve stem cap due to corrosion. This was not disclosed before the vehicle was released. The technician told me I should drive the vehicle anyway and suggested I try removing the cap myself using pliers. No written warning or safety notice was provided. On December 16, 2025, while traveling on Interstate 81, I heard a pop/rattle and the vehicle became progressively louder. A warning displayed: “TPMS Malfunction. Have the vehicle inspected.” I continued driving until I could safely exit. The tire was shredded by the time I pulled over. The incident appears consistent with progressive deflation/underinflation leading to tire failure. The vehicle was released for highway operation despite the technician’s stated inability to service the tire at the valve stem.
Electrical System
Filed Sep 16, 2025NJ
Two issues A) my usb or display stop to work often I have reset to make it work again, look like loose electrical 2) many time it has also happened start key malfunction error I have jumped start, I have replaced battery same issue
Vehicle Speed ControlCrash
Filed Aug 13, 202547,000 milesNY
The contact owns a 2021 Mazda CX-30. The contact stated that while driving at an undisclosed speed, the accelerator pedal was slightly depressed; however, the vehicle speed increased significantly independently. The contact stated that the failure occurred as the contact arrived at the contact's residence and was attempting to park the vehicle. The contact stated that the brake pedal was depressed; however the vehicle failed to stop, and the vehicle was uncontrollable. The contact stated that the vehicle crashed into the contact’s apartment building. The contact stated that the building siding and steps were damaged due to the failure. The contact was not injured; however the failure had caused serious anxiety issues for the contact. The vehicle was towed to a local tow yard. In addition, the contact stated that the vehicle was towed to the dealer two times prior to the failure because, when attempting to start the vehicle, the vehicle failed to start. The contact was informed that the vehicle's not starting was the result of a faulty battery, and the battery was replaced. In addition, the contact stated that the independent acceleration failure had occurred the day before the crash occurred; however the contact was planning to take the vehicle to the dealer the following day. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 47,000.
Engine
Filed Feb 24, 2025IL
As reported by others, Engine Malfunction light came on. Car running rough. Mazda dealer says corroded wiring harness and $5k to replace. They bypass the conventional repair and splice it in. Within a hour of driving after pick up, same engine malfunction light and rough running returns. This time they said I need a new transmission. Electrical issues and faulty transmission are both dangerous. With as much posted online regarding the transmission, I would hope to find a recall. $10k in repairs for a barely 4 yr old car!
Seats
Filed Feb 19, 2025AZ
-Driver seatbelt retractor has failed. Will no longer retract and it is available for inspection. -Safety is compromised due to pretensioner will not function in the event of a collision. Seatbelt will not perform as designed. -I have not taken the vehicle into the dealer but will be doing so. -The seatbelt issue has not been inspected by anyone as of yet. I am filling this out in case there are other owners with similar issues. There are quite a few complaints about this issue in Mazda forums. -There are no dash lights on at all indicating an issue.
Visibility › Rearview Mirrors/Devices › Interior
Filed Feb 10, 202522,000 milesPA
The contact owns a 2021 Mazda CX-30. The contact stated that while operating the vehicle, the interior rear mirror loosened and eventually fell from the roof of the vehicle. The cause of the failure was not yet determined, and the vehicle was not yet repaired. Additionally, while driving at an undisclosed speed, the message "Critical Brake System Malfunction" was displayed. The vehicle was taken to the local mechanic; however, the cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 22,000.
Vehicle Speed ControlCrash1 injured
Filed Jan 14, 202531,000 milesCA
The contact owned 2021 Mazda CX-30. The contact stated while attempting to park the vehicle in the parking garage at her workplace, the contact reversed and then straightened the steering wheel; however, after shifting to drive and attempting to drive 6-10 feet forward into the parking space, the vehicle unintendedly accelerated and crashed into a pillar before coming to a stop. The contact stated that the engine had revved up, and the vehicle made an abnormally loud sound before the vehicle unintendedly accelerated. The contact stated that the brake pedal was depressed but the vehicle failed to respond, and the vehicle failed to stop as needed. There was no warning light illuminated. The contact stated that the air bags deployed as intended; however, a warning light indicating an air bag malfunction illuminated afterwards. The contact stated that the front driver's side and knee air bags had deployed as designed. The contact sustained pain and bruises on the left side of the chest, on the upper part of the left breast, on the left leg, and on the right wrist and right arm. The vehicle automatically called 9-1-1 for Emergency Assistance, but the contact declined to receive medical assistance. The contact was able to walk away from the scene. No Police report was filed. The contact was unsure whether there was any property damage. The vehicle was towed from the scene and totaled by the Insurance Company. The contact stated that the failure had occurred once before while drivin
Engine
Filed Dec 5, 2024NJ
Received a "LOW ENGINE OIL LEVEL” warning message before the regular oil change interval of 7,500. Light came on 11/20/24 after purchasing the vehicle from a Mazda dealership 8/10/24 (~3 months). Model and VIN were impacted by the Mazda Valve Stem Seal Settlement. This issue was not disclosed by the dealer.
Upon opening rear hatch, loud banging/knock developed that happened on every opening. Sounded as if it were damaging the body or latch. Did online research of problem and found through Mazda owners forum Mazda TSB #09-009/23. The TSB notes the rear latch has an "internal fault in the liftgate latch and/or loose bolts." Dealers are advised to confirm the issue and replace with new latch and bolts - "This repair will be covered under Mazda's New Vehicle Limited Warranty term." My vehicle had 71,500 miles at the time of the issue, just beyond the warranty limits. I took my vehicle to the local dealership (Whitten) along with the TSB where the problem was confirmed and I was requested to approve replacement. I argued that this should be considered a recall and covered by Mazda given the language of the TSB. The dealership advised that I would need to pay for the repair and could take up the issue directly with Mazda. Therefore, I paid $512 for the latch repair because I considered the problem a potential safety issue - either it would stop opening or would not close leaving the hatch open during driving. I contacted Mazda USA requesting reimbursement for the repair given their admission that the latch was "faulty." They refused saying my vehicle was beyond the warranty period and I had approved and paid for the repair. They added that I should contact them in the future if there is a question about coverage of broken parts. Given their admission that the part installed at the fac
Electrical System
Filed Oct 11, 2024NY
For 4-5 weeks the car often would not start. Jump the battery and it would start. Run fine 1-2 days then require another jump. At end required jump nearly every time it was to be used. Presently at Mazda dealer. They confirm the problem. They cannot find the cause. Car has been there two weeks. Waiting for assistance from manufacturer. I researched this on the internet. Visited many Mazda forums an 'do it yourself" forums. This seems to be a common problem. NO where have I read about a satisfactory solution. In fact, it sounds like there is none. Dealer's proposal so far has been to replace rear wiring harness at $7000. It sounds to me that there is a manufacturing problem. Who ever heard of a wiring harness go bad? I believe this to be a poor electronic sensor/device, or perhaps poor wiring. Either case it would be the manufacturers fault. And I believe that the manufacturer should repair it at their expense. I grew up in a garage and never heard of anything like this. The car approximately 21000 miles. All of them are easy highway miles with no abuse or offroad/dirt road use. Yesterday my wife heard about a Subaru that was doing the same thing. Maybe someone in Japan is manufacturing faulty parts. If so that is the manufacturers problem, not mine. So far the car has not stalled going down the highway but one drives it with an uneasy feeling. Stopping without warning on the roadway would be very dangerous. Also, one could get stranded in poor conditions or environment, and t
Engine
Filed Sep 26, 202430,590 milesTX
The contact owns a 2021 Mazda CX-30. The contact stated while driving 65 MPH, the vehicle stalled. The messages "Engine Malfunction" and "Computer System Issues" were displayed. The contact was able to pull over to the side of the road. Another driver assisted the contact in jumpstarting the vehicle. The contact was able to drive to her friend's residence. The contact then drove to her residence the following day. The contact stated while starting the vehicle, the vehicle jerked and the failure recurred. An unknown dealer was notified of the failure and provided an estimate for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,590.
Electrical System
Filed Aug 26, 2024FL
Battery would be completely drained overnight if the doors are not locked.
Power Train
Filed Aug 17, 2024NY
While I was driving on I-90, I lost control of the acceleration of my vehicle. The vehicle was towed and has been diagnosed with a failed transmission! The car would not accelerate or it would accelerate in bursts or rapidly slow down. I was able to pull over and the car failed to move at all after. My safety and others was put at risk as I lost the ability to control the speed of the vehicle on a road where the speed limit is 65mph in traffic around me. When the problem began no lights illuminated, until ~30 seconds in the yellow engine failure light illuminated and then the yellow transmission failure light illuminated. The car was brought to a dealership for inspection and they diagnosed it as a transmission failure. This is unacceptable for such a young vehicle (2021). It should be noted that the car manufacturer immediately approved the replacement the same day it was diagnosed (dealership said it usually takes 48 hours), but the part is back-ordered for months (probably because they know this is happening and trying to cover it up).
Electrical System
Filed Jul 19, 2024IL
Vehicle makes a noise on the driver side headlight when light is on. Once headlight is off, noise is gone.
Seats
Filed Jul 17, 2024IL
Seatback fold mechanism loose. Vehicle only has 23,000 miles and seat is starting to come loose.
Suspension
Filed Jul 15, 2024NY
Had to replace tie rods two times before 11,000 miles.
Engine
Filed Jul 7, 2024GA
My oil changes were affected as well.
Engine
Filed Jun 27, 2024NC
Car lunged forward when lightly stepping on the gas while making a turn onto a busy street. Then it later lagged in responding when I stepped on the gas. About 5 minutes later, the car dashboard lit up and said there was a transmission error. Mechanic's diagnosis found code P0756 for a shift solenoid B stuck off. The car is unsafe to drive.
Engine
Filed May 20, 2024CA
Low engine oil light is on again, I had one at 4600 miles and keep happening every 5-6000 miles. I had 7!! oil changes on a car that is 2.5 years old and it is at 29000 miles. I am sitting at the dealership and they are telling me nothing is wrong and despite of the valve stem cap replacement available they are not willing to replace it. In addition I had my battery die and needed to be replaced at 23 months after purchasing a brand new car - due to a faulty system. This is getting extremely upsetting. And dealearships do not care.
Electrical System
Filed Apr 14, 2024FL
The car has some .kind of Electric or electronic malfunction that drains the battery and kills it without giving you a warning. I have taking it to a Mazda Dealer to be fix 4 times and they don't seem to be able to fix it.The battery was replaced.twice one by me and the second time by the dealer in an attempt to solve the problem at some point. Unfortunately just yesterday it happened again it had to towed to the Mazda dealer again for the fifth time. I really hope a solution can be found.
Power Train
Filed Mar 12, 2024VA
On multiple occasions, low oil warning lamp illuminates and I have confirmed low oil level. Dealer is unable to confirm and refuses to address Mazda TSB because oil level is no longer low since I topped it up. The failure lies in the valve seal assembly. My safety and that of my passengers is affected because in the event of a low oil incident, my ability to safely drive the speed limit and/or accelerate quickly is compromised. Should a catastrophic failure occur, engine would lose all power. Date of most recent incident marked below.
Engine
Filed Mar 10, 2024IL
Low engine oil on the turbo model. It happened several times. 16k miles.
Electrical System
Filed Jan 23, 2024FL
I'm getting a critical engine error with the car saying I have low oil pressure. The dealership has looked and said that they can't fix it. They said I can drive it with the warning up
Engine
Filed Jan 19, 202436,500 milesGA
The contact owns a 2021 Mazda CX-30. The contact stated that while the contact's wife was driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the vehicle decelerated to 20 MPH. The contact's wife drove the vehicle to a safe location and parked the vehicle. The vehicle was towed to an independent mechanic, but the mechanic was unable to duplicate the failure. The contact stated that the independent mechanic reset the codes and the vehicle operated as intended; however, the failure recurred. The vehicle was taken to the dealer and the contact was informed that the battery needed to be replaced. The battery was replaced but the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed MAP sensor. The contact was informed that the MAP sensor needed to be replaced. The vehicle remained with the dealer for nineteen days and the MAP sensor was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with needing a software update. The vehicle was at the dealer for another 34 days and the software update was completed and the PCM was replaced. The vehicle was repaired but the failure reoccurred. The contact stated that the failure had been persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileag
Engine
Filed Nov 22, 2023CA
Engine is burning an excessive amount of oil. After numerous times to the dealership Mazda has finally okay the "fix" to be done to the car. What this "fix" is I do not know.
Service BrakesCrash
Filed Nov 18, 2023VA
The accident occurred on the afternoon of Tuesday, November 14, which I reported to Enterprise, City of Falls Church, on the morning of November 15. Additionally, I provided to Enterprise email links to the many reports about breaking problems about the CX30 2021, 2022, and 2023 MAZA models and the reasons for their recall for repair. Here are the details about what happened. As I was trying to put the car in reverse from a standing position, the car, instead, lurched forward at great speed headed toward the Sun Trust bank. I had to use super-human strength to the brake pedal on the car to force it into a standing position. The damage to the car is due to scrapping some bark off one of the trees that separates the Sun Trust Bank property from the CapitalOne bank property where my car was parked.
Visibility/Wiper
Filed Oct 12, 2023CA
I have noticed the windshield is distorted and from reports all over the Internet that seems to be an issue with 20-22 mazda cx-30’s and I don’t think Mazda is going to replace it. It causes me to get fatigued, and a little dizzy at times during long distance driving.
Service Brakes
Filed Oct 2, 2023CO
Rear brakes became extremely worn very quickly. Had to replace in September of 2023 and purchased the car with 0 miles in February of 2022.
Service Brakes
Filed Oct 2, 2023CO
Rear brakes became extremely worn very quickly. Had to replace rear brakes in September of 2023. Purchased the car with 0 miles in February of 2022.
Unknown or Other
Filed Sep 12, 2023MD
Low oil indicator came on after only1,800 miles since an oil change, I added a quart of oil and then the light came on again after only 1,000 miles. Asked the service department at the dealership and they said there was an issue with the oil and the turbo system and that it would be a three day repair. I was advised in the meantime to take a couple of extra quarts of oil if I was going to doing any traveling this summer.
Vehicle Speed Control
Filed Sep 7, 2023WA
Adaptive cruise control on at 70mph, speeding car pulls into my lane with no gap (completely cut me off), hard brake by computer, I did not tap the brake to take it off of cruise, car that had cut me off zigs into another lane while adaptive cruise control has car at about 40 mph due to hard brake. As car in front pulls out of the lane, adaptive cruise control guns the engine to 3500-4000 rpm since there was no obstruction in front of it anymore and it wanted to go back to the 70 mph preset. During this incident the Engine Malfunction light comes on, warning to get car serviced. Upon taking it in for service they found that the thermostat needed to be replaced? This seems unlikely. Car has only 15k miles on it. I have another model Mazda and the adaptive cruise control has gunned it in a similar manner, taking the car well past 3000 rpm. Mazda needs to reprogram.
Engine
Filed Sep 6, 2023OH
Low engine oil level since I bought it in September 2021. I’ve had it at the dealer three times and they’ve said there are no codes on the car but they are on my Mazda app. They want me to drive it over a hour away with low oil to prove to them that the engine oil is low. I did this, shut the car off, the light went off and when the engine oil level was checked it read one quart low.
Engine
Filed Sep 5, 2023MA
“Low engine oil level” light comes on periodically for last several hundred miles. Dipstick show oil level to be appropriate.
Fuel/Propulsion System
Filed Aug 25, 2023OH
Vehicle burns oil at at much higher rate than scheduled oil changes allow.
Engine
Filed Aug 22, 2023IL
The engine oil light came on several times on different days, saying that the engine oil level is low. But I had the car checked twice and there is nothing wrong the engine oil level.
Engine
Filed Aug 9, 2023ME
I would like to report that I am not feeling safe driving my 2021 MAZDA CX-30 Premium anymore. My vehicle is affected by the MAZDA Technical Service Bulletin 01-003/23,. Subject: ENGINE OIL LEVEL WARNING LIGHT ON WITH DTC P250f:00 DUE TO LOW ENGINE OIL LEVEL This is a known issue by MAZDA! It results in an oil consumption increase due to damage of the valve seals on the exhaust side. The first time the Engine warning light with the message "Engine Oil Level Low" was displayed on May 20, 2023. the earliest appointment to get this issue diagnoised and repaired was on 06/30/2023 at the MAZDA dealer in Augusta, ME. They diagnosed the issue but were not able to repair it, since they don't have the required level of technician as outlined in TSB 01-003/23. I then had to reach out to another MAZDA dealer, Thompson Mazda in Waterville, ME. They ignored my complaint over the phone, not accepting that this issue was already corectly diagnosed by the other MAZDA dealer in Augusta, ME. I contacted MAZDA of North America Customer Relations but didn't get any support so far. They told me the earliest date to get the vehicle diagnoesed and possibly repaired would be end of September. I told them that this is unacceptable and I don't feel safe driving the vehicle with this known issue.
Air BagsCrash2 injured
Filed Jul 22, 2023TX
I was involved in a traffic accident on 6/29/23 involving myself and my [xx] year old son, both in the front seat. We were struck in the back by one vehicle, spun out of control, hit another vehicle on the passenger side where my son was sitting and spun out of control again. Driver side did not strike anything and side airbags deployed (both front seat and back seat), passenger side airbags never deployed. My son's safety was put at risk as the damage was extensive and the car was totaled. He suffered two fractures in his shoulder and a broken clavicle. The problem has not been confirmed by the dealer. The vehicle has been inspected by my insurance carrier, Progressive. There were no warning lights, and no lights confirming that the airbag was turned off while my son was sitting in the passenger side. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Engine
Filed Jul 20, 2023MS
The low engine oil warning light keeps coming on, and there’s appears to be no visible leak. I add about a quart each time this happens and it does fine for a while. The last time I took it to the dealership, I told them about it. They just said they didn’t see a leak and not to worry about it. Ultimately the issue is how will this impact the longevity of my engine?
Vehicle Speed Control
Filed Jun 7, 2023WI
After setting the adaptive cruise control, and overriding it with the accelerator pedal when approaching a vehicle in front of me to pass it, my vehicle briefly accelerated hard while switching lanes after clearing the vehicle in front of me. This happened even though I had taken my foot off the accelerator already. My current speed was also slightly higher than the set cruise speed. E.g. I set it to 75, I was driving 77 and it jumped up to 80 for a short while before settling back to 75. This acceleration happened right as I cleared the vehicle in front of me and I was in the other lane. You can feel the sudden acceleration. It is as if the radar noticed the vehicle wasn't in front of it any more so it accelerated disregarding the current speed or accelerator position.
Service BrakesCrash
Filed Apr 10, 2023FL
On March 9, 2023 - car brakes failed at a red light and vehicle collided with an oncoming car coming from the adjacent direction. Vehicle proceeded not to brake for an additional 30 sec minum at which the brakes finally engaged. There was no braking alert - the smart braking system did not engage and there was Forward Collision warning. It is available for inspection upon request. My safety and the safety of oncoming passengers were at risk which could have been fatal Insurance representatives have not yet inspected. Absolutely no warning lots engaged.
Seat BeltsCrash3 injured
Filed Mar 28, 2023CA
Involved in an accident low speed on 3/17/23. Upon impact with other car passengers seat belt did not activate until passenger hit dash with her head and then it apparently engaged and threw passenger back with tremendous force injuring passenger. Upon inspection at the body shop they found the following code: U0452..invalid data received from restraints control Panel. History. They will be calling Madza for inspection. This needs to be inspected as soon as possible before someone gets killed.
Complaints 1-50 of 101, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 22, 2021. Source: NHTSA Office of Defects Investigation.