Mercedes-Benz USA, LLC: Seat Belts › Front › Retractor
Mercedes-Benz USA, LLC reported this defect to federal regulators on Jan 29, 2021 and put the number of vehicles at risk at 24,550. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
The remedy
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
13 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes-Benz C300 | 14 | 7 | 0 | 0 |
| 2020 Mercedes-Benz AMG C43 | 12 | 9 | 0 | 0 |
| 2020 Mercedes-Benz AMG C63 | 0 | 9 | 0 | 0 |
| 2020 Mercedes-Benz C300 | 33 | 9 | 0 | 5 |
| 2019 Mercedes-Benz AMG C43 | 7 | 12 | 0 | 0 |
| 2019 Mercedes-Benz AMG C63 | 1 | 10 | 0 | 0 |
| 2019 Mercedes-Benz C300 | 69 | 17 | 0 | 3 |
| 2018 Mercedes-Benz AMG C43 | 13 | 11 | 0 | 0 |
| 2018 Mercedes-Benz AMG C63 | 2 | 10 | 0 | 0 |
| 2018 Mercedes-Benz C300 | 99 | 18 | 0 | 4 |
| 2017 Mercedes-Benz AMG C43 | 23 | 10 | 0 | 1 |
| 2017 Mercedes-Benz AMG C63 | 4 | 11 | 0 | 1 |
| 2017 Mercedes-Benz C300 | 216 | 15 | 3 | 10 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V032000.
Full record for the 2021 Mercedes-Benz C300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →