Daimler Trucks North America LLC: Electrical System › Wiring
Daimler Trucks North America LLC reported this defect to federal regulators on May 18, 2020 and put the number of vehicles at risk at 2,987. The repair is free for as long as the recall stands.
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
The risk
An engine stall may increase the risk of a crash.
The remedy
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Western Star 4700 | 1 | 14 | 0 | 1 |
| 2021 Western Star 5700 | 0 | 7 | 0 | 0 |
| 2020 Western Star 4700 | 2 | 12 | 0 | 0 |
| 2020 Western Star 5700 | 1 | 6 | 0 | 0 |
| 2019 Western Star 4700 | 0 | 14 | 0 | 0 |
| 2019 Western Star 5700 | 1 | 14 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V281000.
Full record for the 2021 Western Star 4700 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →