Chrysler (FCA US LLC): Power Train › Driveline › Differential Unit
Chrysler (FCA US LLC) reported this defect to federal regulators on Mar 26, 2020 and put the number of vehicles at risk at 515. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
The risk
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Dodge Durango | 146 | 4 | 2 | 5 |
| 2019 Jeep Grand Cherokee | 370 | 7 | 4 | 17 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V183000.
Full record for the 2019 Dodge Durango → · Recalls carrying a do-not-drive advisory → · Where this data comes from →