Ford Motor Company: Power Train › Driveline › Differential Unit
Ford Motor Company reported this defect to federal regulators on Feb 21, 2020 and put the number of vehicles at risk at 319. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.
The risk
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.
The remedy
Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ford E-350 | 22 | 6 | 0 | 1 |
| 2021 Ford E-450 | 27 | 6 | 0 | 0 |
| 2020 Ford F-550 | 17 | 2 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V099000.
Full record for the 2021 Ford E-350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →