Mack Trucks, Inc.: Steering › Linkages › Drag › Link › Connection
Mack Trucks, Inc. reported this defect to federal regulators on Dec 16, 2019 and put the number of vehicles at risk at 80. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
The risk
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mack Anthem (an) | 4 | 6 | 0 | 1 |
| 2020 Mack Granite (gr) | 2 | 7 | 0 | 0 |
| 2020 Mack Pinnacle (chu) | 1 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V896000.
Full record for the 2020 Mack Anthem (an) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →