Daimler Vans USA, LLC: Unknown or Other
Daimler Vans USA, LLC reported this defect to federal regulators on Oct 2, 2019 and put the number of vehicles at risk at 19. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz Metris | 9 | 12 | 0 | 0 |
| 2019 Mercedes-Benz Sprinter 1500 | 8 | 38 | 0 | 1 |
| 2019 Mercedes-Benz Sprinter 2500 | 68 | 42 | 4 | 8 |
| 2019 Mercedes-Benz Sprinter 3500 | 27 | 41 | 1 | 3 |
| 2019 Mercedes-Benz Sprinter 4500 | 9 | 38 | 1 | 1 |
| 2018 Mercedes-Benz Metris | 28 | 10 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 1500 | 2 | 7 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 2500 | 14 | 9 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 3500 | 9 | 10 | 0 | 0 |
| 2018 Mercedes-Benz Sprinter 4500 | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V693000.
Full record for the 2019 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →