Ford Motor Company: Suspension › Rear
Ford Motor Company reported this defect to federal regulators on Jun 10, 2019 and put the number of vehicles at risk at 1,194,173. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Ford Explorer | 1,704 | 14 | 11 | 34 |
| 2016 Ford Explorer | 2,465 | 15 | 14 | 39 |
| 2015 Ford Explorer | 1,814 | 9 | 1 | 37 |
| 2014 Ford Explorer | 1,684 | 7 | 6 | 32 |
| 2013 Ford Explorer | 2,237 | 12 | 11 | 44 |
| 2012 Ford Explorer | 830 | 7 | 6 | 10 |
| 2011 Ford Explorer | 1,198 | 8 | 4 | 30 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V435000.
Full record for the 2017 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →