Mercedes-Benz USA, LLC.: Seats
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Feb 26, 2019 and put the number of vehicles at risk at 22,637. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
The risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
The remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Mercedes-Benz AMG C43 | 13 | 11 | 0 | 0 |
| 2018 Mercedes-Benz AMG C63 | 2 | 10 | 0 | 0 |
| 2018 Mercedes-Benz C300 | 99 | 18 | 0 | 4 |
| 2018 Mercedes-Benz E400 | 23 | 13 | 2 | 1 |
| 2017 Mercedes-Benz AMG C43 | 23 | 10 | 0 | 1 |
| 2017 Mercedes-Benz AMG C63 | 4 | 11 | 0 | 1 |
| 2017 Mercedes-Benz C300 | 216 | 15 | 3 | 10 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V130000.
Full record for the 2018 Mercedes-Benz AMG C43 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →