Polaris Industries, Inc.: Electrical System
Polaris Industries, Inc. reported this defect to federal regulators on Jul 19, 2018 and put the number of vehicles at risk at 2,110. The repair is free for as long as the recall stands.
The defect
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
The risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
The remedy
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Gem E2 | 3 | 3 | 0 | 0 |
| 2017 Gem E4 | 0 | 3 | 0 | 0 |
| 2017 Gem E6 | 0 | 3 | 0 | 0 |
| 2017 Gem Elxd | 0 | 3 | 0 | 0 |
| 2016 Gem E2 | 1 | 4 | 0 | 0 |
| 2016 Gem E4 | 1 | 3 | 0 | 0 |
| 2016 Gem E6 | 0 | 3 | 0 | 0 |
| 2016 Gem Elxd | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V484000.
Full record for the 2017 Gem E2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →