Forest River, Inc.: Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer
Forest River, Inc. reported this defect to federal regulators on Jan 12, 2018 and put the number of vehicles at risk at 1,349. The repair is free for as long as the recall stands.
The defect
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Coachmen Freedom Express | 2 | 1 | 0 | 0 |
| 2018 Coachmen Viking | 1 | 1 | 0 | 0 |
| 2018 Forest River Flagstaff | 5 | 5 | 1 | 0 |
| 2018 Forest River Palomino | 2 | 2 | 0 | 0 |
| 2018 Forest River Rockwood | 10 | 6 | 0 | 1 |
| 2018 Forest River XLR | 1 | 8 | 0 | 0 |
| 2017 Coachmen Viking | 0 | 2 | 0 | 0 |
| 2017 Forest River Palomino | 2 | 1 | 0 | 0 |
| 2017 Forest River XLR | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V051000.
Full record for the 2018 Coachmen Freedom Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →