General Motors LLC: Seat Belts › Front › Retractor
General Motors LLC reported this defect to federal regulators on Sep 14, 2017 and put the number of vehicles at risk at 38,048. The repair is free for as long as the recall stands.
The defect
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
The risk
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Chevrolet Silverado 2500 | 53 | 5 | 2 | 2 |
| 2018 Chevrolet Silverado 3500 | 19 | 6 | 0 | 0 |
| 2018 GMC Sierra 2500 | 35 | 5 | 2 | 0 |
| 2018 GMC Sierra 3500 | 14 | 6 | 0 | 0 |
| 2017 Chevrolet Silverado 2500 | 54 | 5 | 5 | 2 |
| 2017 Chevrolet Silverado 3500 | 13 | 6 | 0 | 0 |
| 2017 GMC Sierra 2500 | 37 | 6 | 1 | 2 |
| 2017 GMC Sierra 3500 | 13 | 7 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V567000.
Full record for the 2018 Chevrolet Silverado 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →