Chrysler (FCA US LLC): Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Chrysler (FCA US LLC) reported this defect to federal regulators on Apr 25, 2016 and put the number of vehicles at risk at 811,290. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Jeep Grand Cherokee | 1,369 | 10 | 22 | 129 |
| 2014 Chrysler 300 | 237 | 8 | 4 | 22 |
| 2014 Dodge Charger | 343 | 10 | 8 | 41 |
| 2014 Jeep Grand Cherokee | 2,384 | 19 | 40 | 151 |
| 2013 Chrysler 300 | 306 | 6 | 16 | 19 |
| 2013 Dodge Charger | 360 | 8 | 20 | 25 |
| 2012 Chrysler 300 | 426 | 9 | 34 | 24 |
| 2012 Dodge Charger | 648 | 14 | 49 | 20 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V240000.
Full record for the 2015 Jeep Grand Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →