New Flyer Industries Ltd.: Electrical System › Software
New Flyer Industries Ltd. reported this defect to federal regulators on Apr 19, 2016 and put the number of vehicles at risk at 1,897. The repair is free for as long as the recall stands.
The defect
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
The risk
If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
The remedy
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
31 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 New Flyer XD35 | 0 | 2 | 0 | 0 |
| 2016 New Flyer XD40 | 0 | 3 | 0 | 0 |
| 2016 New Flyer XD60 | 0 | 3 | 0 | 0 |
| 2016 New Flyer XDE40 | 0 | 8 | 0 | 0 |
| 2016 New Flyer XDE60 | 0 | 9 | 0 | 0 |
| 2016 New Flyer XN40 | 0 | 6 | 0 | 0 |
| 2016 New Flyer XN60 | 0 | 6 | 0 | 0 |
| 2015 New Flyer XD35 | 0 | 2 | 0 | 0 |
| 2015 New Flyer XD40 | 0 | 5 | 0 | 0 |
| 2015 New Flyer XD60 | 0 | 5 | 0 | 0 |
| 2015 New Flyer XDE40 | 0 | 8 | 0 | 0 |
| 2015 New Flyer XDE60 | 0 | 8 | 0 | 0 |
| 2015 New Flyer XE40 | 0 | 4 | 0 | 0 |
| 2015 New Flyer XN40 | 0 | 6 | 0 | 0 |
| 2015 New Flyer XN60 | 0 | 4 | 0 | 0 |
| 2015 New Flyer XT40 | 1 | 3 | 1 | 0 |
| 2015 New Flyer XT60 | 0 | 3 | 0 | 0 |
| 2014 New Flyer XD35 | 0 | 3 | 0 | 0 |
| 2014 New Flyer XD60 | 0 | 7 | 0 | 0 |
| 2014 New Flyer XDE35 | 0 | 4 | 0 | 0 |
| 2014 New Flyer XDE40 | 0 | 7 | 0 | 0 |
| 2014 New Flyer XE40 | 0 | 4 | 0 | 0 |
| 2014 New Flyer XN40 | 0 | 8 | 0 | 0 |
| 2014 New Flyer XN60 | 0 | 7 | 0 | 0 |
| 2014 New Flyer XT40 | 0 | 3 | 0 | 0 |
| 2014 New Flyer XT60 | 0 | 4 | 0 | 0 |
| 2013 New Flyer C40lfr | 0 | 5 | 0 | 0 |
| 2013 New Flyer XE40 | 0 | 9 | 0 | 0 |
| 2013 New Flyer XN35 | 0 | 6 | 0 | 0 |
| 2013 New Flyer XN40 | 0 | 11 | 0 | 0 |
| 2013 New Flyer XN60 | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V223000.
Full record for the 2016 New Flyer XD35 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →