No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V365000
Filed May 18, 20213,600 vehiclesNew Flyer Of America, Inc.
Defect. New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Service Brakes, Air › Disc › Caliper18V394000
Filed Jun 12, 2018908 vehiclesNew Flyer Of America Inc.
Defect. New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk. Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.
Remedy. New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.
Defect. New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Risk. If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy. New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 18, 2021. Source: NHTSA Office of Defects Investigation.