No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Steering › Column22V943000
Filed Dec 20, 2022746 vehiclesNew Flyer Of America, Inc.
Defect. New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk. A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy. Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Defect. New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Risk. If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy. New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
Structure › Body › Door15V333000
Filed Jun 1, 20151,147 vehiclesNew Flyer Industries Ltd.
Defect. New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
Risk. If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy. New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 20, 2022. Source: NHTSA Office of Defects Investigation.