Heartland Recreational Vehicles, LLC: Equipment › Recreational Vehicle/Trailer
Heartland Recreational Vehicles, LLC reported this defect to federal regulators on Apr 3, 2015 and put the number of vehicles at risk at 252. The repair is free for as long as the recall stands.
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk
If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy
Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
13 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Heartland Big Country | 1 | 2 | 0 | 0 |
| 2016 Heartland Bighorn | 2 | 2 | 0 | 0 |
| 2016 Heartland Cyclone | 1 | 3 | 0 | 0 |
| 2016 Heartland Edge | 0 | 1 | 0 | 0 |
| 2016 Heartland Elkridge | 1 | 4 | 0 | 0 |
| 2016 Heartland Landmark 365 | 0 | 2 | 0 | 0 |
| 2016 Heartland North Trail | 1 | 1 | 0 | 0 |
| 2016 Heartland Prowler | 0 | 3 | 0 | 0 |
| 2016 Heartland Road Warrior | 1 | 3 | 0 | 0 |
| 2016 Heartland Sundance XLT | 0 | 1 | 0 | 0 |
| 2016 Heartland Torque | 0 | 6 | 0 | 0 |
| 2016 Heartland Wilderness | 1 | 2 | 1 | 0 |
| 2015 Heartland Landmark 365 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V199000.
Full record for the 2016 Heartland Big Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →