Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
1
0
1
0
2 safety recalls
Part 573 reports
Exterior Lighting16V566000
Filed Aug 1, 20164,585 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Risk. If the light overheats there would be an increased risk of a fire.
Remedy. Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk. If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy. Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
What owners reported
Newest filings
Electrical SystemFire
Filed Dec 8, 2016KS
TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 1, 2016. Source: NHTSA Office of Defects Investigation.