2016 Heartland Big Country

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000

2 safety recalls

Part 573 reports
Equipment › Other › Labels15V482000
Filed Jul 30, 20151,680 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Equipment › Recreational Vehicle/Trailer15V199000
Filed Apr 3, 2015252 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk. If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy. Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

What owners reported

Newest filings
Tires
Filed Jun 15, 201815,000 milesFL

TL* THE CONTACT OWNS A 2017 (NA) HEARTLAND BIG COUNTRY 3650RL EQUIPPED WITH DYNAMIC SAILUN TIRES, SIZE: 235/85/R16. AFTER DRIVING 70 MPH AND STOPPING AT A REST AREA, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DETERIORATED. THE RECREATIONAL VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPLACEMENT OF THE TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE AND TIRES WERE NOT INCLUDED IN A RECALL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230200Routine
20220100Routine
2016 — this page1200Routine
20152200Routine
20141200Routine
20134210Routine
20123100Routine
20113300Routine
20100100Routine
20091000Routine
20080100Routine
20070100Routine

Compare every Big Country year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 30, 2015. Source: NHTSA Office of Defects Investigation.