Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
3 safety recalls
Part 573 reports
Exterior Lighting16V566000
Filed Aug 1, 20164,585 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Risk. If the light overheats there would be an increased risk of a fire.
Remedy. Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy. Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
What owners reported
Newest filings
Wheels
Filed Aug 16, 20163,000 milesAZ
WAS TRAVELING EAST BOUND I-10 13 MILES EAST OF DESERT CENTER CA. DRIVING AT 60 MILES PER HOUR MY LEFT FRONT TIRE ON THE TRAILER HAD A CATASTROPHIC FAILURE. I PULLED TO THE SIDE GOT OUT AND UPON INSPECTION OF OTHER TIRES I FOUND ANOTHER TIRE WITH BUBBLE ON THE SIDE WALL. CLEARLY SHOWING SEPARATION JUST ABOVE THE BEAD. AFTER GETTING THOSE TWO TIRES CHANGED AND TRYING TO GET HOME 100 MILES DOWN THE RODE THE LEFT REAR TIRE HAD A CATASTROPHIC FAILURE. THESE TIRES WERE BRAND NEW ON THE TRAILER WHEN WE BOUGHT THEM. THEY HAD LESS THAN 3000 MILES. I ALWAYS MONITOR TIRE PRESSURES ON MY VEHICLES MY TRAILERS WHEN STORED I MOVE THE TIRES MONTHLY SO THEY DON'T FLAT SPOT I COVER THEM TO KEEP THE SUN OFF THEM. I CHECK FOR ABNORMAL WEAR AND SIGNS OF CRACKING. THERE WAS NONE OF THIS. I HAVE BEEN TOWING TRAILERS FOR OVER 30 YEARS. I HAVE NEVER HAD THIS KIND OF PROBLEM.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 1, 2016. Source: NHTSA Office of Defects Investigation.