No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Steering › Linkages › Tie Rod Assembly14V737000
Filed Nov 18, 20141,048 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
Risk. If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
Remedy. Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Seat Belts14V553000
Filed Sep 11, 2014381 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.
Risk. If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.
Remedy. Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.
Defect. Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Risk. If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy. Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Electrical System14V078000
Filed Feb 21, 201470,208 vehiclesMack Trucks, Inc.
Defect. Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Risk. Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy. Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 18, 2014. Source: NHTSA Office of Defects Investigation.