General Motors LLC: Power Train › Transfer Case (4-wheel Drive)
General Motors LLC reported this defect to federal regulators on Jun 27, 2014 and put the number of vehicles at risk at 392,459. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
The risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Chevrolet Silverado | 76 | 7 | 2 | 3 |
| 2015 Chevrolet Suburban | 431 | 11 | 8 | 21 |
| 2015 Chevrolet Tahoe | 659 | 14 | 2 | 29 |
| 2015 GMC Sierra | 53 | 6 | 1 | 3 |
| 2015 GMC Yukon | 529 | 10 | 4 | 9 |
| 2014 Chevrolet Silverado | 124 | 14 | 0 | 14 |
| 2014 GMC Sierra | 101 | 12 | 2 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V374000.
Full record for the 2015 Chevrolet Silverado → · Recalls carrying a do-not-drive advisory → · Where this data comes from →