NHTSA campaign 13V585000 · Part 573 safety recall report

Jayco, Inc.: Latches/Locks/Linkages

Jayco, Inc. reported this defect to federal regulators on Nov 22, 2013 and put the number of vehicles at risk at 226,560. The repair is free for as long as the recall stands.

The defect

Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

The remedy

Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V585000.

Full record for the 2014 Entegra Towable Trailer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →