2012 Zero X

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000

2 safety recalls

Part 573 reports
Electrical System › 12v/24v/48v Battery12V310000
Filed Jul 2, 2012254 vehiclesZero Motorcycles Inc.

Defect. ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2012 S, DS, X, XU, AND XU-LSM MOTORCYCLES. INSUFFICIENT WEATHERPROOFING MAY CAUSE A SHORT CIRCUIT OF THE BATTERY MANAGEMENT SYSTEM WHEN SUBJECTED TO WET CONDITIONS, RESULTING IN THE MOTORCYCLE INADVERTENTLY LOSING POWER.

Risk. SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Remedy. ZERO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES, INC. AT 1-888-786-9376.

Exterior Lighting › Brake Lights › Switch12V307000
Filed Jun 29, 2012450 vehiclesZero Motorcycles Inc.

Defect. ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 S, XU, AND DS MOTORCYCLES, MODEL YEAR 2011 MXD, AND XD MOTORCYCLES AND 2012 X MOTORCYCLES. THE BRAKE LIGHT SWITCH AT THE FRONT BRAKE LEVER MAY NOT ACTIVATE UNTIL SIGNIFICANT BRAKE LEVER TRAVEL OCCURS.

Risk. THE BRAKE LIGHT MAY NOT ACTIVATE WHEN A MODERATE AMOUNT OF FRONT BRAKE IS APPLIED. AS SUCH, MOTORISTS TRAVELING BEHIND THE MOTORCYCLE MAY NOT BE ALERTED WHEN AN AFFECTED MOTORCYCLE IS SLOWING DOWN, WHICH COULD LEAD TO A POSSIBLE CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Remedy. ZERO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FRONT BRAKE SYSTEM BRAKE-LIGHT SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES AT 1-831-438-3500.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 13, 20161 milesCO

THE VEHICLE MAY NOT GO AT ALL WHEN IT IS FIRST TURNED ON OR IF IT DOES START OUT IT SOMETIMES QUITS WHILE RUNNING LEAVING ME STRANDED IN TRAFFIC TO PUSH IT OUT OF THE WAY. IN JANUARY 15, 2014 I RECEIVED RECALL NUMBER 13V-635, BUT WHEN I WENT TO THE DEALER FOR THE FIX I WAS TOLD I'D RECEIVED THE NOTICE BY MISTAKE AND MY 2012 ZERO X WASN'T INCLUDED IN THE RECALL. ON AUGUST 08, 2015 I TOOK IT TO THE DEALER TO HAVE IT FIXED OUTSIDE OF THE RECALL OR WARRANTY. THE KEPT TELLING ME THAT IT COULDN'T BE DIAGNOSED BECAUSE IT WOULDN'T MALFUNCTION FOR THEM. I TOOK IT BACK UNREPAIRED ON OCTOBER 28, 2015. WHILE SEARCHING NHTSA.DOT.GOV I COULD NOT FIND 13V-635, BUT I DID FIND 12V-310 WHICH ALSO DESCRIBES A QUITS-WHILE-RUNNING CONDITION. I PURCHASED MY BIKE AFTER JULY 31,2012 SO I NEVER RECEIVED THIS RECALL NOTICE, AND I DON'T KNOW IF THE REPAIR DESCRIBED IN IT WAS EVER PERFORMED. THE LINE IN 12V-310 WHICH READS "BUILT DECEMBER 19, 2012 THROUGH MARCH 15, 2012" DOES NOT MAKE SENSE. SHOULDN'T THE FIRST DATE BE FROM 2011 LIKE THE OTHER MODELS LISTED?

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 2, 2012. Source: NHTSA Office of Defects Investigation.