International Thermal Research: Equipment › Recreational Vehicle/Trailer
International Thermal Research reported this defect to federal regulators on Mar 17, 2003 and put the number of vehicles at risk at 1,055. The repair is free for as long as the recall stands.
The defect
INTERNATIONAL THERMAL RESEARCH, HURRICANE HOT WATER HEATERS, MODELS C0 20/32/45/65/85/105/45XL, EQUIPPED WITH ELECTRONIC CONTROL BOARDS, MODEL V2001, FOR USE ON MOTORHOMES. THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.
The risk
IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.
The remedy
ITR HAS NOTIFIED THE MOTORHOME MANUFACTURERS WHICH HAVE INSTALLED THE AFFECTED WATER HEATERS INTO THEIR MOTORHOMES OF THE RECALL. CUSTOMERS WILL BE NOTIFIED AND THE WATER HEATERS WILL BE REPAIRED FREE OF CHARGE. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 800-755-1272.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2003 Hurricane All | 2 | 1 | 0 | 1 |
| 2002 Hurricane All | 0 | 1 | 0 | 0 |
| 2001 Hurricane All | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 03E018000.
Full record for the 2003 Hurricane All → · Recalls carrying a do-not-drive advisory → · Where this data comes from →