2002 Hurricane All

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer03E018000
Filed Mar 17, 20031,055 vehiclesInternational Thermal Research

Defect. INTERNATIONAL THERMAL RESEARCH, HURRICANE HOT WATER HEATERS, MODELS C0 20/32/45/65/85/105/45XL, EQUIPPED WITH ELECTRONIC CONTROL BOARDS, MODEL V2001, FOR USE ON MOTORHOMES. THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Risk. IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Remedy. ITR HAS NOTIFIED THE MOTORHOME MANUFACTURERS WHICH HAVE INSTALLED THE AFFECTED WATER HEATERS INTO THEIR MOTORHOMES OF THE RECALL. CUSTOMERS WILL BE NOTIFIED AND THE WATER HEATERS WILL BE REPAIRED FREE OF CHARGE. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 800-755-1272.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20032100Routine
2002 — this page0100Routine
20010100Routine

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 17, 2003. Source: NHTSA Office of Defects Investigation.