2020 Ram Promaster City

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000

2 safety recalls

Part 573 reports
Exterior Lighting › Turn Signal21V728000
Filed Sep 21, 202123,853 vehiclesChrysler (fca Us, Llc)

Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Remedy. Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module21V147000
Filed Mar 9, 20214 vehiclesChrysler (fca Us, Llc)

Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Risk. The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Remedy. FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

What owners reported

Newest filings
Structure
Filed Jun 15, 202210,000 milesMO

The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20222010Routine
20215300Routine
2020 — this page1200Routine
20195100Routine
201816210Routine
201719310Routine
201625400Routine
201527400Routine

Compare every Promaster City year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 21, 2021. Source: NHTSA Office of Defects Investigation.