2022 Ram 3500 complaints

I am a commercial driver for Hibbs Haulers and was driving the 2022 Ram 3500 DRW 4X4 company truck. Production month was September 2022. After driving at a slow speed in heavy traffic the truck felt like it fell out of drive and into neutral. I was able to move slowly but transmission temp started to climb into 220 plus degrees and a temperature warning came on for the transmission so I pulled onto the shoulder. I was able to use reverse but I did not have gears 1 through 4. A MIL code P0731 came on during this incident.

My transmission failed while driving in the mountains. I have reverse . And 5th gear. The check engine light came on and a message on the dash stated that the 4 wheel drive was temporarily not available. It has since been taken to the dealer . As it has failed .and is nolonger drivable

Total transmission failure resulting in sudden loss of forward gears. Cruise control and all other drivers assist aides disabled and loss of any forward acceleration while driving highway speeds. Unable to drive forward at all. Known manufacturer issue. No prior warning or indicator lights until total failure. Problem confirmed by dealer. Family endangered when truck traveling on multi lane highway at a speed limit of 70mph suddenly turned off cruise control and slowed to a halt with no ability to accelerate or move forward.

My 2022 Ram 3500 Limited Longhorn Dually truck has had the transmission fail at 5300 miles. Was stranded along with my 5th wheel trailer and transmission only works in reverse. This is a well know problem with hundreds if not thousands of failures with the Aisin Transmission. Ram has issued a service bulletin 21-002-23, Snap Ring K-1 Failure in January 2023, but this needs to be a safety recall due to on Highway instances of vehicles being stuck on the highway with truck unable to move and will cause accidents. Owners are waiting months for repairs. These trucks are being sold to the public knowing there is a potential problem for trucks produced in 2022 with the Aisin Transmission.

My truck was at the dealership May 30th for repairs. I asked that recall 22V-835 be repaired. They were unable to complete the repair & advised FCA only allows the dealership to order QTY 2 of the parts needed for the repair per week. Yet recall states "parts available". Had my truck back at the dealership Aug 14 for a DEF system issue. They informed me I'd also have recall 23V-060 repaired. Aug 18, dealer advised all parts were in. Dropped off my truck at 8am Aug 22 for repairs. 3pm Aug 23, my truck recall was still not fixed due to part not arriving. I demanded my truck immediately because I was called into work out of state & had to leave. Dealership advised they are not allowed to let the vehicle leave with it unrepaired. I demanded a 1 ton pickup with gooseneck towing capability or my truck immediately. As of Aug 26, Dealership hasn't called with my parts. If "parts are available", why can't my dealership get them? How long am I ro wait? If my vehicle burns to the ground & my house with it, who is liable?

I have had two catastrophic failures of the Clutch Snap Ring that the first time left me and my children stranded on a highway 800 miles from home and took 31 days to repair. The second failure was while driving and almost caused me to be hit because of the sudden loss of power. This is a known failure that is reported in Service Bulletin (21-002-23) filed with the National Highway Traffic Safety Administration (NHTSA). The original dealer reported he had seen 3 cases of these failures and the second dealer has told me he has 4 trucks waiting for this repair. It is a major safety issue that is known but not being resolved.

Truck lost power and went into "limp" mode on Interstate 65 near Nashville on 7-28. warning came on stating 4wheel drive is unavailable even though it was not being used. It also stated the number 1 gear was miss aligned. this took place at 12:30 PM on a busy highway, a tow truck toed my pickup but had to leave my 2020 Montana camper on the side of the highway. The truck was taken to a dealer nearby that waited two weeks to look at it and identified the transmission had gone out, parts were 45 days backordered. two weeks later they called parts had come in, but they would not get to it for another week, 8-25-2021 The dealer calls after I posted complaints on their social medial sites and notified me, they could not locate the transmission fluid at this time it is backordered to 2024. I am still waiting for results in the meantime have spent 5000.00+ on rental and towing to get my camper to my worksite in Iowa. warning message did not appear until the vehicle lost power. no warning to move to the side of the road.

Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.

The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehicle was not repaired. The manufacturer was contact but provided no assistance. The failure mileage was 200,119.

Transmisson failure while towing 10k. forward drive went out reverse was fine forward drive would not engage. 2022 ram 3500 aisin trans mileage 11278

Transmission lost forward gears on highway and came to a stop in highway. Had reverse and was able to back down highway to get off road. Warnings popped up as soon as it happened but not before. Dealer confirmed they have a problem with this year model with transmission. Only had 1690 miles

The transmission failed while pulling my 5th wheel RV trailer. It is currently at a Ram dealership waiting to be repaired. It failed going up a hill on a two lane road without a shoulder forcing me to stop in my lane 3/4 the way up a country road. I was forced to put my parking brake on and emergency flashers until the sheriff’s car arrived 10 minutes later. This put my families safety and others as the traffic went around me and others cresting the blind hill in front of me. The dealer has confirmed that it is a failed transmission and it is an ongoing issue for these trucks. I’m assuming that the manufacturer has inspected these ongoing issues with this transmission. A warning light did come on at the moment the transmission failed. Other then that no warning.

I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber

On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to all their dealers) I feel our safety was put at risk due to the temperature, possible no cell phone service and Ram has known about the problem but hasn't warned their customers. The truck was finally towed on 7/24/23 around 3 pm from Page, AZ to Flagstaff, AZ to Planet Chrysler Dodge Jeep Ram. They confirmed on 7/27/23 that the K1 Clutch Snap Ring had failed in the transmission. The truck was inspected by Ram. Ram roadside, Ram customer service, Planet Chrysler Dodge Jeep Ram, AAA and Geico were all notified. No warning lamps or messages appeared until failure. Ram has known about this problem with the 2022 - 2023 Ram 3500 4500 5500 with the Aisin transmission. I purchased this truck so we wouldn't have problems on ou

This is regarding safety recall 13A/NHTSA 23V-060 - possible fire risk related to the air intake grid heater relay. This recall was issued in February 2023 and RAM/FCA has not fixed it yet. They "SAY" the part is available but it's really not as the distribution of the parts has been unacceptably slow. I am currently on the waiting list at 2 different dealerships and it might take another 6 months according to my regular dealership. Given the serious nature of the risk (fire), this is ridiculous. RAM also blithely states that the vehicle should be parked outside away from other structures. Is there anything you can do to expedite the repairs for all of us who are waiting? Thank you.

The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle shut down in the middle of a busy road would not go forward reverse dead in the water.. had to truck shut truck plumb down. Then finally got the truck to move. Took it into the dealership told me to transmission was completely gone had just over 2,000 miles on it. If I would have been pulling a heavy load this could have been a very deadly situation.

Transmission K1 snap ring failure. Left me stranded on busy road unable to move truck.Dealer has diagnost it. No warnings, just failed.

Trailer TPMS does not work. This is a widespread issue on Internet forums with the 2022 RAM specifically and RAM refuses to address the issue. The trailer TPMS will lose configuration without warning and stop monitoring tire pressure. The only workaround I’ve found is to repeatedly switch the trailer configuration within the infotainment until it happens to work properly. Sometimes it works immediately, sometimes it’ll take a couple minutes of switching settings. TPMS that cannot be relied on is a safety issue.

Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect since late 2022 and Stellanis has not reached out to current owners with any warning or resolutions. Truck /transmission is at Ram dealer with verified K1ring failure. Awaiting parts

UNKNOWN

The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident

The transmission failed AT SPEED, with only 2,000 miles on the vehicle since purchased NEW, while TOWING >10,000 lbs 40 ft travel trailer. These trucks are built to tow, you don’t own 1-ton trucks without the intent to tow a good bit of weight. As per the research gathered by owner community of Ram HD owners, this issue is widespread on 2022-2023 Ram HD trucks with High Output motor paired with Aisin transmission. Problem is known by Ram, no warning to owners, hundreds of transmissions on failing during use. Vehicle is available for inspection if needed. Complete transmission failure in traffic while towing GCVW ~18,000 posed high risk of accident between our vehicle and surrounding traffic. Fortunately we were in right hand lane and able to move to shoulder fairly quickly. Problem reproduced hundreds of times in the field, and widely known (reference https://www.tsbsearch.com/RAM/21-002-23). This however does not warn of the extreme nature of these failures that are in almost every case when under use.. transmission are blowing up under heavy tows. No warning lamps prior to failure, vehicle becomes completely inoperable once it fails. No data available to “know if affected” beyond manufacturing date. Entire Ram 3500 “High Output” community on high alert to their “next failure”

Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.

K1 snap ring failure as described in TSB 21-002-23. Vehicle was towed to dealer and diagnosis confirmed. No issues prior to sudden transmission failure.

The contact owns a 2022 Ram 3500. The contact received notifications of the NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated the Urgent Important recall and the Contact the Dealer Immediately message was displayed on the instrument panel on June 29, 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 15,000. Parts distribution disconnect.

Transmission failure, would not go into gear, heard loud banging under the truck

The contact owns a 2022 Ram 3500. The contact stated that while hauling a 14,000 lbs. load at approximately 70 MPH, there was a loud explosion underneath the vehicle. The vehicle suddenly came to a halt as if the transmission had failed. The vehicle was hesitating while shifting gear, especially while switching lanes. The contact was able to coast to the side of the roadway and had the vehicle towed to the dealer. The dealer informed the contact that the K1 clutch pack had failed. The contact related the failure to NHTSA ID Number: 21-002-23 (Power Train, Exterior Lighting) however, the dealer had not checked the K2 portion of the repair which implied that the vehicle may not have had a complete repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,667.

While driving my new Ram truck towing our camper on I 95 around the DC area, I heard and felt a pop noise and our transmission failed. My truck only has 3000 miles on it. I’m discovering that Ram is aware of this issue and won’t make it a recall.

Without warning the transmission failed. Along with loss of power, when the tranny failed, the ability to use the exhaust brake also fails. The ability to manually downshift fails. I was on steep winding roads in North Idaho (Elk River) when this occurred with three passengers aboard. Once I was able to stop, I was on a steep uphill grade with no forward gears or shoulder to pull over on. I had to coast in neutral back down the mountain to an appropriate site to get off the road. All of this with no forward or reverse gears. The vehicle was towed to a dealership where it was determined to have the K-1 snap ring failure in the Aisin transmission. This problem is common enough that parts to repair the transmission are on back order with no definitive eta available.

This is a new vehicle with 747 miles on the odometer. A critical transmission failure occured while towing in traffic. We lost all ability to move forward. A Ram dealer has the truck now and is reporting it is the Aisin transmission that failed. An internal snap ring is the issue. They also told us this problem is happening to hundreds of customers across the country

On our 1st day of our 10 day vacation heading East on Hwy 26 to Crescent, OR. At Government Camp going up in elevation, our 2022 Dodge Ram Diesal 3500 4x4, stopped going. We were pulling a 32' 5th wheel at about 14,000 #. We pulled off the road and put it into park, let it sit then tried to put it into drive again and it would not go. The transmission rattled and made all kinds of noise. THERE WERE NO INDICATIONS ON THE DASH OF ANY ISSUES! We put it into park and called 911 to assist in a tow truck. We had to wait for about 1 1/2 hours for the truck. An officer came up behind the trailer as we were on a curve and blindspot. We were on the white line!!!!!!! The tow truck had to pull us (because of the 5th wheel) to the snow park parking lot. Tow truck driver had to line us up then we had to unhook the trailer so he could take it to a Dodge Dealer. We spent the night in the trailer until the next day when we had to hire another tow truck from where we lived to come pick us up and take us back home. This excursion set us up for 2 individual companies, ugh! the 1st one only went back to Boring, OR and the truck sat there until the next day to be taken to Grasham Dodge. Gresham did not have the manpower to assess the situation and or fix the problem so from Gresham Dodge had to take it to Dick Hannah in Vancouver, WA only to then be taken across the street to Dick Hannah Jeep in the overflow area. Not secured and we found the passenger window open when we went to get the rest of o

The contact owns a 2022 Ram 3500. The contact stated while driving approximately 42 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the snap ring had detached. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 10,562.

Truck fails to properly accelerate when pulling out into traffic. There is a massive delay from pedal push to the truck moving. It is such a common issue there are devices that go between the pedal and computer to solve it. It voids the warranty though. I have almost been hit 4 times due the acceleration hesitation.

Brand new 2022 ram 3500 dually, 2300 miles 330 into towing trailer 18k trailer transmission blew. Loud clunk will only move in reverse. Left me and family stranded on side of busy freeway. No tow truck could handle truck and trailer.

K1 snap ring failure in the transmission. Lost gears 1-4. Truck was stuck in the middle of the road unable to move, blocking traffic and causing safety concerns. Vehicle is currently at the dealer awaiting replacement parts. There was no warning. The check engine light and service 4wd light came on as soon as the failure occurred.

Transmission failure at 2145miles while driving with check engine light truck inspected by ram dealer service and confirmed that it was the transmission that failed and they had multiple Vehicles with the same issue in the 2022 model

The contact owns a 2022 Ram 3500. The contact stated that after he purchased the vehicle, he was unable to retrieve the vehicle. The contact stated that he was then informed of NHTSA Campaign Number: 23V06000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and provided a case number. The contact had not experienced a failure. Parts distribution disconnect.

The brake and accelerator pedals are not aligned well. It is very easy for your foot to slip between the two when moving from the accelerator to the brake. The offset heights and distance of travel result in your foot slipping in-between them. This prevents the vehicle from stopping and can cause an accident. It seems like the accelerator pedal should be further forward than the brake pedal. I don't have this issue with any other vehicles I have driven. I'm 6' with a size 11 boot. My entire boot slips between these pedals easily.

RAM 13A Recall. Due to the fire risk, I was unable to park my truck at work. I ordered the parts from a RAM Dealer and installed following the instructions in the 13A Recall provided by NHTSA (https://static.nhtsa.gov/odi/rcl/2023/RCRIT-23V060-7126.pdf). I submitted a request for re-imbursement to the manufacturer showing pictures of the part being replaced, and a copy of the parts invoiced. The Manufacter has refused to re-imburse the replacement cost. US Customer Care Thu, May 11, 4:00 PM (4 days ago) to me Dear [XXX], Thank you for allowing Ram Customer Care an opportunity to address your concern. Our primary focus is your satisfaction. Upon thorough review and consideration, we regret to inform you that your request for reimbursement has been denied due to the following reason/s : • Insufficient document/s (no repair order). self installation is not reimbursable as per corporate resources policy guidelines. • The repairs were not completed at a certified RAM dealership As much as quality service is our concern, please be informed that there are certain guidelines and qualifications that we need to meet in order to grant your request. Thank you for your utmost understanding. We look forward to your continued business with us, and we appreciate you reaching out to us today. Sincerely, [XXX] Ram Customer Care ref:_00Dj01qsDF._5003Z1ZGNHy:ref INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have contacted Stellantis several times and was assigned case number 86112892 and was told someone would contact me within 24-48 hours, but no one has contacted me since I called on May 8, 2023. I can't park or drive this vehicle anywhere without causing possible damage to someone's personal property or my own and I only have this vehicle to drive.

Hello, on the truck, a review was opened, they took the truck to the dealership, they didn’t even give us anything in return, since they were in california themselves from new york for another 2 weeks, they waited in line, they said to replace the transmission and something light to do, more than a month has passed, the costs will grow hotel trailer work we don’t know what to do, they don’t pick up the phone by the truck, they take 80 thousand each and the attitude is terrible

The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 3500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Part distribution disconnection.

I parked the truck in my driver, turned it off and seen smoke under the hood. Opened the hood and there was a fire next to what I believe is a coil pak. Tried to put it out with a fire extinguisher but it didn't help. It then engulfed into flames, blowing air bags, and busting out windows.

The contact owns a 2022 Ram 3500. The contact stated that he stopped at a service station to refuel the vehicle however, after the vehicle was refueled, he depressed the brake pedal and restarted the vehicle. The contact then stated that when he shifted in the drive position, he heard a loud bang sound and then depressed the accelerator pedal however, the vehicle failed to increase speed. The check engine warning light illuminated. Despite the failure, the contact proceeded to drive the vehicle at slow speeds when smoke appeared from underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and provided a case number. The failure mileage was approximately 16,000.

At 2,702 miles on the odometer. Vehicle lost all forward gears while driving. No indication of problem before catastrophic transmission failure. Vehicle has been inspected by dealer and transmission failure has been confirmed. Dealer states failure is related to Ram TSB 21-002-23 SUBJECT: K1 Clutch Snap Ring Repair OVERVIEW: This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum sub-assembly. MODELS: 2022 - 2023 (DD) RAM 3500 Cab Chassis 2022 - 2023 (D2) RAM 3500 Pickup 2022 - 2023 (DP) RAM 4500/5500 Cab Chassis

I PURCHASED THIS 2022 RAM 3500 MENTIONED ABOVE WITH 10 MILES ON IT. I DROVE IT 159 MILES AND THE TRANSMISSION WENT COMPLETELY OUT AND WOULD NOT MOVE. THE DEALERSHIP I TOOK IT TO MENTIONED THEY HAD TWO OTHER TRUCKS THERE WITH THE SAME PROBLEM THAT'S BEEN THERE FOR OVER A MONTH... AND DIDN'T HAVE ANY TIMEFRAME ON WHEN IT COULD BE FIXED OR A RESOLUTION FOR THIS PROBLEM. I'M HOPING THERE'S A LEMON LAW I CAN ADDRESS AND WILL HAVE TO BE ON THE HUNT FOR A NEW TRUCK ONCE AGAIN, AS IT'S PART OF MY LIVELIHOOD! IS THERE ANYWAY THIS SHOULD BE A RECALL ITEM OR REPAIRED BY THE DEALER. PLEASE ADVISE ON THE BEST COURSE OF ACTION I SHOULD TAKE. THANK YOU

On 4/6/2023 at around 3:15 PM, our 2022 Ram 3500 HO 6.7 Cummins coupled with the Aisin AS69RC Transmission which failed at between 40 to 50 MPH while towing a 40' travel trailer. It was sudden when we heard two very loud clunks with jerking that coincided with each. Fortunately I was able to quickly pull onto a wide area of the shoulder from the center lane and not block or impact traffic. This could have had a high impact on traffic and the safety of others during this incident. We do not know how it could have impacted vehicle control. All forward gears were inoperative after the failure. We were stranded there for more than 3 hours waiting for two wreckers. One for the truck and one for the trailer. This was more than just an inconvenience and huge added expense that flowed into the following day when you realize what technology you rely on built into the truck. We use both vehicles for working remotely for long periods of time in a large 4 state area on the west coast. The longer this takes to remedy, impacts our ability to use the trailer. The biggest concern was the impact to our safety and to the public had we not been able to make it to the shoulder of the freeway. Truck has been inspected by a Ram Dealer. They have indicated that parts have been ordered. Ram Care has been contacted twice and a case good case number (85915865) has been created. We know of more than 160 other owners with the same story of the transmission failure with and without towing. Some have not

Transmission failure while towing a travel trailer on a busy street on a slight incline. While traveling about 45 mph felt a jolt and truck lost power and would not accelerate. Felt like truck was in neutral. Truck would not engage Drive and was completely disabled in the number one lane. Tried to re engage the transmission and had success at engaging a higher gear with slow speed and high RPMs causing the engine and transmission to overheat and possibly start a fire. Safely moved across lanes to shoulder and stopped. The street is 55mph. Cars were slamming on their brakes to avoid colliding into my truck or trailer. This happened on March 30, 2023 and has been at the dealership for repairs since and has not been even inspected yet yet. No indicator or warning lamps prior to failure.