Page 17 of 17 · complaints 801–808 of 808

2018 Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Unknown or Other
Filed Jan 29, 2019SD

I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS

Visibility/Wiper
Filed Jan 14, 20195,000 milesPA

I OWN TWO OF THESE TRUCKS. THEY BOTH HAVE THE SAME DESIGN FLAW. THE DEFROSTER VENTS DO NOT PLACE HEAT RIGHT IN FRONT OF THE DRIVER. IF YOU ARE IN WINTER CONDITION THERE IS A VEE OF UN-DEFROSTED AREA RIGHT IN FRONT OF THE DRIVER AND IF YOU DRIVE IN WINTRY FREEZING RAIN, ICE WILL BUILD UP RIGHT IN FRONT OF THE DRIVER EVEN WITH THE DEFROSTERS FULLY ENGAGED.

Electrical System
Filed Nov 13, 20181,800 milesTX

TRUCK SHUDDERS WHILE SHIFTING BETWEEN 1ST AND 2ND AND AGAIN FROM 2ND TO THIRD . SHUDDER HARD ENOUGH TO SEE TO DASH SHACK. SHIFTING SHUDDER HARD WHILE TOWING. BLUE TOOTH CUTS OUT WHILE STREAMING MUSIC

Wheels
Filed Sep 21, 201829 milesTX

4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.

WheelsCrash
Filed Sep 21, 20184,900 milesNC

REAR OUTSIDE TIRE BLEW OUT AT 25MPH ON A OFF RAMP TRUCK ONLY HAS 4900 MILES ON IT, CAUSED A LOSS OF CONTROL AND LOAD ROLL OVER AND SEVERE DAMAGE TO MY NEW TRUCK!

Wheels
Filed Aug 28, 20181,052 milesNJ

TRUCK HAS 1052 MILES ON IT. BOUGHT IS BRAND VEW APRIL 26, 2018. WHILE TOWING A 15,000LB FIFTH WHEEL TRAILER TRAVELING AT 65MPG ON THE NEW JERSEY TURNPIKE, I FELT A VIBRATION AND IMMEDIATLEY PULLED TO THE SHOULDER. I FOUND THAT 6 OUT OF 8 LUGS SHEARED OFF THE PASSENGER SIDE DUALLY, LEAVING TWO LUGS HOLDING THE DUALLY WHEELS ON. THIS IS A MAJOR CONCERN FOR ME AND FEEL A MAJOR SAFETY ISSUE. IF I DID NOT PULL OVER THE WHEELS WOULD HAVE FALLEN OFF AND A CATASTROPHIC CRASH WOULD HAVE OCCURED. I WOULD LIKE THE LUGS EXAMINED BY A FORENSIC EXAMINER TO DETERMINE THE CAUSE, I HAVE NO KNOWLEDGE OF WHY THIS EVENT HAPPENED AND AM CONCERNED ABOUT A REOCCURANCE. MY WIFE AND I COULD HAVE BEEN KILLED. THIS TRUCK IS MADE TO TOW 30,000LBS ABD I WAS TOWING ONLY 15,000 LBS. TRUCK IS CURRENTLY AT CHAPMAN DODGE OF HORSHAM P.A. *TT UPDATED 10/9/18 *JB

Exterior Lighting › Brake Lights › Switch
Filed Aug 23, 20185,000 milesFL

TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB

Power Train
Filed Apr 27, 20181,000 milesTX

MY VEHICLE WAS PARKED AT OPERATING TEMPERATURES AND I SWITCHED TO 4X4 LOCK. AS I ACCELERATED SLIGHTLY AT 3 MILES AN HOUR IN REVERSE WHILE TURNING THE STEERING COLUMN CLOCKWISE THE TRUCK BEGAN TO SHAKE WHILE IN MOTION FOR ROUGHLY 7 FEET. IT ALSO SHOOK AS I ACCELERATED IN DRIVE SLIGHTLY AT 3 MILES AN HOUR WHILE TURNING THE STEERING COLUMN COUNTER CLOCKWISE. IT HAD THE SAME SHAKE IN 4X4 LOW.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Ram 3500 → · Every 3500 year → · How the figures are calculated →