Page 4 of 4 · complaints 151–162 of 162

2020 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Engine
Filed Nov 1, 20204,500 milesNV

HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING FROM THE BELTS OR PULLEY. PEOPLE ARE HAVING TO REPLACE PULLEYS AND BELTS 7 PLUS TIMES AND STILL THE PROBLEM HASN'T BEEN FIXED. DEALER I TOOK MY TRUCK TO COULDN'T FIX THE ISSUE. FCA NEEDS TO ADDRESS THIS.

Electrical System
Filed Oct 21, 2020980 milesWA

THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY COULD SEE IT WAS THIS FRIDAY, OCT. 23, 2020 AND THEY DO NOT HAVE ANY LOANERS. SO HERE I AM STUCK AT HOME AFRAID TO DRIVE THE RAM TRUCK COSTING MORE THAN $70,000 BECAUSE I MIGHT RUIN THE ENGINE. THIS IS UNCALLED FOR IN A BRAND NEW VEHICLE!!*DT*JB*DT*TR

Fuel/Propulsion System
Filed Oct 20, 20207,000 milesTX

TRUCK LOST POWER AND DIED WHILE DRIVING ON THE INTERSTATE. TRUCK WOULD NOT CRANK AGAIN AFTER IT LOST POWER. FUEL INJECTOR PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM.

Steering
Filed Oct 13, 2020320 milesTX

POWER STEERING SUDDENLY FAILED WHILE DRIVING.

Wheels
Filed Oct 7, 202063 milesTX

AT 63 MILES MY LEFT FRONT TIRE PRESSURE SENSOR STOPPED READING. IT STARTED TO WORK AFTER ABOUT 200 MILES. THEN AT ABOUT 400 MILES, THE RIGHT REAR SENSOR STOPPED WORKING AND IS STILL NOT WORKING. BRAND NEW TRUCK! I HAVE MADE 3 TRIPS TO MY SELLING DEALER AND THEY CAN NOT GET THE REPLACEMENT SENSORS. A FRIEND OF MINE HAS THE EXACT SAME TRUCK AND SIMILAR FAILURE AT TWO WEEKS OF OWNERSHIP. MY CONCERN IS THAT THERE IS A MUCH LARGER PROBLEM THAN FIAT IS ADMITTING TO. NO REPLACEMENT SENSORS AVAILABLE MEANS THAT MANY ARE NEEDING TO BE REPLACED AS THEY ARE FAILING. IN THE MEAN TIME, I AM DRIVING WITH AN INCOMPLETE TPS SYSTEM. I ASK THAT YOU LOOK INTO THIS MAJOR SAFETY CONCERN.*DT *TR

Equipment › Electrical › Navigational System(global Positioning System)
Filed Oct 1, 2020NY

2020 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE GPS NAVIGATION SYSTEM. *LD THE CONSUMER STATED THE GPS WOULD DIRECT THE VEHICLE UNDER OVERPASSES EVEN THOUGH IT SHOULDN'T HAVE AS THE CAMPER IT WAS TOWING WAS TOO LARGE. THE MANUFACTURER WAS CONTACTED AND KNEW OF THE DEFECT, BUT DID NOT HAVE A SOLUTION. *JS

Fuel/Propulsion System
Filed Sep 28, 20207,200 milesNV

I WAS HAULING A 24' ENCLOSED CAR TRAILER FROM SAN DIEGO TO LAS VEGAS. IT WAS LOADED WITH A CAR THAT I HAD JUST PICKED UP FROM THE PAINTER AND WAS LOOKING FORWARD TO GETTING IT BACK HOME. AS WE WERE GOING THROUGH THE VICTORVILLE AREA ON INTERSTATE 15 THE ENGINE APPEARED TO HAVE A MISFIRE OR STUMBLE. SHORTLY AFTER THAT AN ALERT MESSAGE APPEARED ON THE DASH REGARDING AN EXHAUST EMISSION SERVICE WAS NEEDED. SHORTLY AFTER THAT THE TRUCK STARTED TO LOSE POWER AND ANOTHER WARNING APPEARED REGARDING A SERVICE ELECTRONIC IGNITION WAS NEEDED AND THEN THE TRUCK WENT INTO LIMP MODE. I WAS ABLE TO GET ACROSS THREE LANES OF FREEWAY TRAFFIC BEFORE BARELY BEING ABLE TO MAKE IT OFF THE FREEWAY. I WAS ABLE TO FIND A RELATIVELY SAFE AREA TO PULL OVER AND TURNED THE TRUCK OFF. IT WOULDN'T THEN RESTART SO WE WERE STRANDED ABOUT 200 MILES FROM LAS VEGAS.

Steering
Filed Aug 7, 20201,330 milesTX

WHILE DRIVING DOWN THE HIGHWAY POWER STEERING QUIT WORKING FOLLOWED ALONG WITH A LIGHT ON ON THE DASHBOARD CLAIMING THAT POWER STEERING FAILED. IT BECAME EXTREMELY HARD TO TURN EVEN AT HIGHWAY SPEEDS.

Steering
Filed Jul 2, 2020500 milesKY

THE VEHICLE RANDOMLY NAVIGATES LEFT OR RIGHT WITHOUT WARNING, ALSO THE STEERING WHEEL HAS ALMOST NOT AFFECT TO THE VEHICLE GOING STRAIGHT. THIS HAPPENED WHEN THE VEHICLE IS IN MOTION, ROAD CONDITION DOES NOT MATTER IT IS AFFECTED ON BOTH CITY ROADS AND HIGHWAY ROADS. VERY DANGEROUS WHEN ON THE HIGHWAY PULLING A TRAILER.

Service Brakes
Filed Jun 10, 202062 milesGA

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Unknown or Other
Filed Jun 4, 2020750 milesCO

VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE AT ANY SPEED INSIDE OF A PARKING GARAGE (PARTICULARLY WHEN APPROACHING A CORNER TO MOVE UP IN LEVELS) WITHOUT THE ACTIVE BRAKING OCCURRING. ANY VEHICLE FOLLOWING WOULD BE AT INCREASED RISK OF COLLIDING WITH MY VEHICLE. *TR

Structure › Body
Filed May 3, 2020658 milesFL

PASSENGER SIDE RAMBOX PLASTIC COVERING IS WARPING. RAMBOX'S PLASTIC COVER IS SECURED TO THE SIDE OF THE RAMBOX STRUCTURE VIA DOUBLE SIDED TAPE. DUE TO TEMPERATURE CHANGES THE PLASTIC COVERING EXPANDS AND CONTRACTS IN COLD AND HOT ENVIRONMENTS, CAUSING THE PLASTIC PANEL TO WARP, AND CAUSING THE 3M TAPE THAT IS USED TO SECURE IT TO THE RAMBOX STRUCTURE TO FAIL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Ram 2500 → · Every 2500 year → · How the figures are calculated →