Inconsistent flickering/flashing of the "service electronic brake system" & "traction control unavailable" lights with audibles dings. Additionally, the ABS light illuminates. After research this appears to be a common failure point that costs over $1,000. My truck is a 2018 with 36,000 miles. I do not know if my brake system will fail on me or what. I haul a 12,000 lb trailer with horses and rely heavily on my ABS system working in case of emergency. I'm submitting this claim because I know there is an open investigation by the NHTSA and would like to add on to the complaints.
2018 Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS module message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The ABS module was replaced, and the failure was remedied; however, the failure reoccurred. The manufacturer was not yet notified of the failure. The contact referenced NHTSA Investigation: PE22012 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the investigation. The failure mileage was 50,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.
Slightly out of warranty. Suddenly starting getting ABS warning light coming on and warning chime then it goes out and shortly thereafter comes on again, it doesn't quit for many miles. Take to dealer and find out its a failed ABS module and HCU. Also find out through repair history that the ABS module had been replaced at about 14000 miles so this was a second failure. Found out through online sources that there are many failures of these items on but it is mostly on the 2018 vehicles
Multiple failures on ABS Brake control module. Module has failed twice now within 30,000 miles. Manufacturer has no urgency in prdocing replacement parts. Cannot drive vehicle due to this issue.
ABS system failed to perform. Hard braking on interstate caused tires to lock up and vehicle began to slide, causing trailer to start to outrun truck. A message appeared stating that ABS system needed service. The message is not stored in the message center so I can not confirm wording. Dealership replaced a brake component due to finding a problem buried in the computer at 39993 miles. This event occurred at approximately 45000 miles as the truck now sits with 45057 miles. Appointment has been made with dealership which states that diagnostic fees may be charged.
ABS and Traction control lights on together, took into ram service dept which indicated internal fault with ABS pump (hydraulic control unit) need to replace and bleed brakes to correct. Not possible to order needed ABS pump replacement until at least 2 months away, advised not to use vehicle especially for towing as unsafe in this condition.
ABS and traction control light are coming on and going off intermittently, when it comes in shuts off cruise and could lead to a rear end hit, after searching for ABS issues seen Ram was recalling a lot of vehicles for an ABS issues, was wondering why the 18 year was not included?
Flashing abs and traction control no cruise control Code C0020-02
Abs, stability control and cruise control are not working as they should. Dash is constantly displaying a warning error about the brakes and stability control.
During the month of July 2021 I would get a message to service the antilock brakes. At 16400 miles I took the truck to the dealer any they replaced the Control Anti-lock brake system and Module. Part numbers 68143491AA & 68347098AB. As of this week with 24400 miles on the truck I am getting the same intermittent message. The the message comes up with shuts down cruise control, makes a chime noise and turns on dash lights. The message will come up stopped to moving at any speed.
Anti lock brakes are on and no towing brakes. Replaced hydraulic control unit and ABS control module. Message showing service anti lock and ABS. Dash continually ding to service. Unable to reset.
Service electronic brake/ service ABS warning lights come on intermittently causing cruise control to disengage. This is the second time this issue has arose. The first time the dealer replaced the HCU. This is a common problem and needs to be addressed and a recall initiated. The parts seem to be defective because this problems continually occurs.
ABS module failure, part has been on back order over 2 months, was told by 2 dealers this is a common problem and to limit driving, this problem also affects the towing features and will not allow the trailer brakes to activate.
ABS and Traction Control warning lights flash on and off constantly and there is a warning tone that beeps non-stop on my 2018 Ram 2500. When these warnings appear, the ABS System and the Traction Control are disabled along with the cruise control. This has happened twice already, and my truck only has 4000 miles on it. The first time was in October 2021 when the truck had under 3000 miles on it. The dealership replaced the ABS pump which fixed the problem temporarily. In August 2022 the same problem appeared, and the same warning lights came on. At this time the truck had around 4000 miles on it. I took the truck in for service in October 2022 and even though the truck was out of warranty, I still had an extended warranty contract. This time I was told it was the ABS Control Module and that the part was on backorder for 3 months or more and that since they could not get the part I was not covered by the extended warranty and was charged a $175.00 diagnostic fee, but that if they were able to get the part that I would have been covered by the warranty. All the dealership was able to do was reset the code which lasted for about 20 minutes before the problem started again. It is now December 28, 2022, and I have had to drive around for the last 6 months with the dashboard flashing and the truck constantly beeping and with the ABS, Traction Control and Cruise Control disabled. I have seen hundreds of complaints regarding the same problem and yet Dodge has not issued a recall reg
At 50k miles the ABS/Traction control lights illuminate on and off, cruise does not function as well. The code states ABS pump and/or electronic controller. The dealership is replacing both and updating software for $1600. Researching the HD Ram forums I found this is extremely common for 2017 and 2018 models. NHTSA as of November 2022 is investigating.
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
I have the dreaded Ram 2500 ABS/HCU issue. Light constantly coming on/off, appears to hinder the abs from working, very noticeable when towing the boat in the rain.
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Death wobble while driving south on 95 approaching 71 MPH.
My hydraulic control unit for my abs system is malfunctioning and allows my brakes to lock up with very little brake pressure applied. The faulty abs/hcu module is a known problem with Chrysler and they refuse to issue a voluntary safety recall and replace the parts. There are also no reputable sources of a replacement part so I am unable to perform the necessary repairs on my own. The module also triggers a repeated loud auditory and visual alert continuously when operating the vehicle that is incredibly distracting to the driver and contributes to an additional unsafe environment for operating the vehicle. Additionally the faulty module also periodically kicks off cruise control uncommitted adding to the unsafe nature of the fault, especially when driving at highway speeds.
While driving the vehicle beeps several times indicating that there is an issue with the ABS, also notice the traction control and ABS was lite up on the indicator panel. i was on the highway and before i could find a safe place to pull over both the beeping and the illumination cleared. several days later it showed up again and disappeared just as fast. this issue just happen, so i'm doing some research to see if there are any recalls.
DIAGNOSTIC CODE: C0020-01-ABS PUMP MOTOR CONTROL - The ABS and Traction Control warning lamps illuminate intermittently as well as a message to "Service Electronic Braking System" and "Service Antilock Brake System". - Issue started in Oct 2022 with 33,570 miles. Truck is out of time period warranty and was denied by dealership. Research online shows this is a common problem on this vehicle. Additionally, the replacement parts are not available to order from any dealership as they state that FCA/Stellantis are not accepting orders for the replacement parts.
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Abs and traction control warning lights sporadically illuminate. "Service hydraulic braking system" and "service abs system" warnings. Loss of antilock brakes while hauling trailers etc.. Problem began around 38000 miles. . Loss of abs braking system is a concern..
The contact owns a 2018 Ram 2500. The contact stated while driving 35-40 MPH over a bump in the roadway, the ABS warning light and the traction control warning light were illuminated. The contact was able to continue driving; however, the failure reoccurred several times while driving over bumps in the roadway. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) and ABS module needed to be replaced; however, the parts were not available. The dealer informed the contact that the failure was a known issue. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Diagnostic code c0020-01 abs pump motor control. lights on in vehicle. appears to be major problem with this vehicle. dealer could not confirm if this could be repaired under warranty. unable to get parts to correct problem.
The ABS and Traction control lights illuminated and have received messages of "service electronic brake system" and "Service ABS system". When the vehicle was inspected at the local Dodge dealer I was told it was out of warranty and it would cost over $1800.00 to replace the ABS module and Hydraulic control unit. I have searched and have found that this is a widespread issue and people are wondering why a recall has not been issued. I have no choice but to pay out of pocket for this repair as I live in a snowy area and travel with a 2 year old and my wife. I of course do not want to use the vehicle in bad weather without ABS and traction control. Therefore my "new" to me truck sits more than I drive it as parts are on backorder. Considering how widespread this is I have to imagine that there should be a recall.
At only 51k miles the ABS pump has quit. They want 900+ to replace it and I know several other owners with the same issue. I’ve never had an abs pump quit on a vehicle before
Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather
The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.
There seems to be many problems with anti-lock brake issues in the ram trucks. My truck has never been in salt or snow and has always been stored in a garage, it has less than 20000 miles on it and has started the default code. I have seen a lot of truck reports with less miles than mine with the same problems. Ram should be made to repair this problem for safety sake.
In February of 2022 the radio console screen looked odd. It was very subtle and we weren’t sure what if anything we were seeing. The function was normal at that time. At this time the vehicle was under warranty and had less than 28,000 miles. It was having an intermittent check engine light in July and was due for service so we took it to the dealer. I told them about the console screen appearance and they said it was delaminating which they were seeing in these trucks. They did not say it was a recall issue. Since the replacement unit was over $1,000 and appeared to function otherwise we opted not to change it. In December the screen began to flash and act strangely. When we tried to start it the next day to take to the dealer, it had no power. We had it towed to the dealer The service advisor told us to speak to Chrysler RAM customer service as this was an unexpected failure in a vehicle with less than 30,000 miles. Our concern is the console unit is being replaced but with what. Has the flaw in the unit been identified and the replacement parts modified to eliminate the problem? Is the replacement part going to have the same problem? If we lost electrical power while driving it could have catastrophic consequences.
The “Service Electronic Brake System” and “Service Antilock Brake System” messages with associated lights and audio appear intermittently and frequently. This condition happens somewhat randomly regardless of speed or road conditions. This issue will also cause the cruise control to shut off. After taking the truck to the dealer and running a diagnostic, the technician claims it is the ABS pump and Hydraulic Control Unit. The technician said it is a known issue and the parts are back ordered.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the "Service ABS" and "service electronic braking system" warning messages intermittently appeared on the instrument panel. The contact took the vehicle to a dealer where a diagnostic test was performed. The contact was informed that there were potential defects with the ABS pump and ABS module. The contact was also informed that the parts for the repair were on backorder. Upon investigation, the contact discovered an active NHTSA investigation for NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and was informed that there were no warranties on the vehicle. The vehicle was not repaired. The failure mileage was unknown.
ABS light and traction control lights came on. I had to replace ABS controller and hydraulic control module. Truck had 37000 miles on it and it was just out of warranty by a little over a 1000 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 45 MPH, the check brakes and check ABS warning lights were illuminated, and an audible chime was heard. The contact stated that he had not experienced an emergency braking issue that would cause the ABS system to be activated. The contact stated that the warning lights and chime were activated intermittently while driving at various speeds but had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that both the ABS and the Hydraulic Control Unit (HCU) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 13,500.
The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.
Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.
The anti lock brake system frequently turns off and activates warning lights for it. Since the truck is used to pull loaded trailers I feel this is a safety issue since you can not depend on the brake system to function as abs or it suddenly fails and goes to manual only. Repair facility said code calls for the abs pump to be replaced but the part isn't available due to a back order of almost 800 units as of November 2022.
I saw article that the 2018 Ram 2500 trucks are under investigation for poor brakes. That was the 1st thing I noticed on my truck. I had a 2010 Dodge Ram the same model and had better brakes. My wife was driving it at the speed limit and the light turned yellow and by the time it stopped she was in the middle of the intersection. The truck stops better when pulling our 11,000 lb RV only because the trailer is doing the stopping. I usually drive the truck and I have to be very aware of my following distance because it just doesn’t stop like I feel it should. We mostly use the truck for camping and only have about 26K miles on it. I agree the truck is heavy, but it should still have adequate brakes.
My ABS and HCU are throwing codes and my local RAM dealership says this is a common issue. I went in October 2022 and they said at that time parts weren't coming in until February 2023. I called today and they can't say a date. I've read mainly articles online and this seems common. My truck is a 2018 and just went over 50,000 miles when this started occurring. My dealership won't state if this is covered under warranty, I believe this should be under drivetrain. Feel free to call me [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I found there is an investigation going on with 2017/2018 year trucks of my model. Early 2019 my truck threw warning lights that my brakes were out while I was driving. Testing them they seemed to work alright still but manage to get it to the dealer. At the dealer they replaced the HCU and sense then I haven't had any issues. The truck was s under warranty so I didn't pay anything out of pocket.
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Have 52000 miles on 2018 ram 2500 when the "Check Electronic brake System " appeared on dash and ABS became inoperable. Went to dealer and was told i needed to change Hydraulic Control Unit and it was on back order until Jan 23rd 2023. was Told that instead of a Proportioning valve for the rear the HCU controls Brake pressure to rear brakes and with it inoperable the Rear brakes have a potential to lock up quicker when braking so i have parked the vehicle. symptoms occured about 800 miles ago.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and towing a trailer, the ABS warning light illuminated. The vehicle failed to stop immediately with an extended braking distance while the brake pedal was depressed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure occurred only while towing a trailer. The contact stated that another time the trailer brakes overheated while braking system on the vehicle failed. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the braking system malfunctioned causing the brake pedal to extend to the floorboard while depressed, and the vehicle would not immediately stop. During the failure, the parking brake was used to slow the vehicle. The vehicle was towed to the local dealer who diagnosed that the brake line had failed causing brake fluid to leak from the vehicle. The brake line was replaced, and the vehicle was fixed. In addition, later while driving, the ABS warning light was blinking off and on. The dealer diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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