Page 37 of 53 · complaints 1,801–1,850 of 2,607

2018 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Service Brakes
Filed Aug 23, 2023WV

ABS & Traction control light keeps coming on. Believe this is a safety issue. My research has shown this to be a major problem with vehicles like mine and the parts are not available. My family and I use this vehicle to tow a camper and I feel that the manufacturer should issue a recall and repair since this is a known safety issue. This started approximately one month ago and is continuing to get worse.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 22, 2023TX

Service electronic brake system and ABS system

Service Brakes
Filed Aug 22, 2023TX

I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.

Service Brakes
Filed Aug 22, 2023FL

ABS and Traction Control warning lamps lit with chime. Vehicle scan shows abs pump failure, confirmed by an independent service center. Loss of antilock braking, traction control, and cruise control.

Service Brakes
Filed Aug 22, 2023TN

ABS traction control, light code c0034

Electrical System
Filed Aug 22, 2023WV

The abs module and abs pump has failed for a second time. Anti lock brakes do not work or traction control with lights on in dash The message appeared 2 years ago. Bought the parts and dealer fixed it. Now the message is coming up again.

Service Brakes
Filed Aug 21, 2023OR

Service electronic braking system light comes on intermittently every 1-5 minutes while driving. Also, a light indicating issues with the traction control system comes on. ABS system seems to be failing or indicating failure almost constantly. Cruise control is disabled during these times. I've read this is a common problem with these vehicles. There really needs to be a recall issued for this. Is my truck safe to drive if the braking system functionality is in question? Not really.

Service Brakes
Filed Aug 21, 2023MA

My ABS and Traction control lights activated visually and with audible alarms. I brought it to the dealer. It only has 23,000 miles on it with a manufacturer extended warranty. The dealer told me that the ABS pump motor control as well as the HCU has failed and need to be replaced. They also told me that the parts are not going to be available until the EARLIEST February of 2024. The vehicle is not safe to drive without these safety systems working especially towing. They told me the parts are under Engineering review. They suggested I park the vehicle until parts are available. NOT ACCEPTABLE!!! I have looked at owner forums and this issue is common and needs to be addressed by NHTSA and the vehicles recalled due to safety.

Service Brakes
Filed Aug 20, 2023FL

Service ABS system and traction control light continually flashes on and off. Does not allow me to use cruise control and it also turns off my ABS which is unsafe.

Service Brakes
Filed Aug 20, 2023FL

Abs system lights keep coming on even without system needing fixed.

Service Brakes
Filed Aug 20, 2023WV

The service anti lock brake system light is on, the service electronic braking system light is on. This causes the ABS, traction control and cruise control not to work.

Service Brakes
Filed Aug 19, 2023WV

The “service electronic braking system” light is on, also the “service antilock brake system” light is on as well.This causes the ABS, traction control, or cruise control to not work The truck has 49,000 miles

Service Brakes
Filed Aug 18, 2023LA

ABS failed, brakes locked up causing truck to skid out of control

Service Brakes
Filed Aug 18, 2023FL

My vehicle keeps throwing up a service ABS and service electronic braking system intermittently and the braking system is greatly diminished. Vehicle has been inspected and the replacement parts for the breaking system are on national back order without a recall open.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 18, 202370,000 milesFL

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS controller and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Vehicle Speed Control
Filed Aug 18, 2023WI

My ABS / Electronic Stability control warning lights keep coming on intermittently and also sometimes staying on for hours at a time. I cannot use my cruise and my ABS will not work with these problems making this a very dangerous truck to drive. I have read that there are many other trucks with this issue. More specficially the 2017-2018 Ram 2500's. I believe there should be a recall for these parts as this is a intergral function in these HD trucks.

Service Brakes
Filed Aug 18, 2023TX

ABS module and HCU module are at fault. Have been driving it and lights and dings will come on and off at random. When lights are on I cannot use electric brakes for my trailers either. Dangerous when I’m hauling live horses and no trailer brakes. This is a common issue that Chrysler refuses to recall.

Service Brakes
Filed Aug 18, 2023AR

Abs HCU failure. This is a know common issue and yet no recall. THIS IS NOT SAFE

Service Brakes
Filed Aug 17, 2023TX

The HCU and ABS modules are defetive. This has been a safety issue as the ABS system is inoperable. The parts are finally available. However, it will cost $2000.00 for repairs since the vehicle is out of warranty. Should this not be a recall?

Service Brakes
Filed Aug 16, 2023PA

Ram 2018 ABS pump failure. No abs, no traction control. Dealer states no parts until,maybe, Feb 2024. Service manager stated do not drive as brakes could/may totally fail. Web search shows common issue with 2018 Rams.

Service Brakes
Filed Aug 16, 2023MI

"Service Electronic Braking System", & "Service Anti-Lock Braking System" indicators flash & ding constantly. Started on 8/15/23. Vehicle can be available for inspection. It has not been inspected by a licensed mechanic yet. ABS, & Traction Control lights on the cluster are lit up.

Service Brakes
Filed Aug 15, 2023NY

Drivers side battery died, after replacement of the battery, the ABS ,traction control lights came on and off with display of "service ABS system" in the display center. this has continued to flash with audible warning ever since battery replacement.

Service Brakes
Filed Aug 15, 2023GA

ABS and Traction Control warning lights on dash, go off and come back on. Truck was in cruise control with exhaust brake on and tow/haul mode engaged. ABS/Traction control light flashed on, truck dropped out of cruise control, exhaust brake came on car following the truck almost collided with my rear bumper. This is a dangerous situation, it is also affecting the cruise control. The dash board ABS and Traction control light cycle on and off, however this last few days they have been on more than they are off. This needs to be fixed at no charge by RAM trucks.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 15, 202360,000 milesFL

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 68 MPH and hauling a gooseneck trailer, the ABS system became inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated while her husband was driving approximately 55 MPH, the ABS system became inoperable. The ABS, traction, and engine warning lights were illuminated. There was an abnormal dinging sound detected. Additionally, the cruise control was inoperable. The vehicle was taken to another local dealer, Findlay Chrysler Dodge Jeep Ram (10305 US-224, Findlay, OH 45840), where it was diagnosed that the ABS module and hydraulic system needed to be replaced; however, the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

Service Brakes
Filed Aug 15, 2023MI

Anti-lock braking system and Hydraulic Control Unit were replaced on my truck. The original parts are defective, and many owners of 2017-2018 Ram 2500 and 3500 trucks have had the same issue.

Service Brakes
Filed Aug 15, 2023AL

My Vehicle along with thousands (maybe hundreds of thousands as I have been looking on internet ) has antilock brake warning buzzer on that will not go off and I only have 25000 miles on it. It is out of warranty with Ram but I know this should be fixed as I am Leary to drive a vehicle with a brake warning light and warning buzzer constantly going off while driving. If the brakes fail these trucks could kill someone or kill the driver when they cannot stop.

Service Brakes
Filed Aug 15, 2023OK

ABS / traction control intermittent failures.

Service Brakes
Filed Aug 14, 2023TN

"Service Anti-Lock Brake System/ Service Electronic Brake System light continues to chime. Mechanic has inspected, cleaned, and die-electric greased the connectors. Light stays off until the first bump. It is unknown if the ABS is operating properly and may lead to accident or death if not corrected.

Service Brakes
Filed Aug 14, 2023NJ

My truck is getting a periodic message to service the ABS system as well as the Electronic Braking System. After doing some research, I see that RAM is the defendant of a class action lawsuit over this issue and the NHTSA is doing an investigation into several people having these issues. I took my truck to a dealership -- they said my truck needs an ABS control module and brake control module. However, the parts are not available and Ram does not know whey they will be available. The dealership told me it could be six months or more before parts are available but my truck "should" be safe to drive. I own this heavy duty truck because I tow a travel trailer. I cannot tow anything with a vehicle that has a failing braking system.

Service Brakes
Filed Aug 14, 2023FL

Service abs system, abs light and traction control light flash on and off intermittently indicating possible faulty HCU and ABS Module installed from factory causing the abs system to fail along with the traction control system and loss of cruise control . My safety and others are put in danger with the brake system not being allowed to work properly

Service Brakes
Filed Aug 13, 2023MO

ABS light/service electronic brake system. Dealer advised that ABS actuator and hydraulic controller unit needs to be replaced. Items are on back order and can not be ordered until released by Chrysler in February 2024. In the meantime no one can tell me if it is safe to drive my truck or not.

Service Brakes
Filed Aug 10, 2023ME

Service Electric Brake System is displayed and ABS light on. Truck only has 52045 miles on it.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Aug 10, 2023139,000 milesKS

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

Service Brakes
Filed Aug 10, 2023GA

The ABS and traction control light is flashing on and off, this truck has 57000 miles on it and is garage kept. I looked it up and many of these trucks are having the same problem. The dealer wants $200 just to verify the problem. It is unreasonable that the ABS system fails so quickly in these trucks. The ABS/traction control lights will also come on and stay on for a while and then go off.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 10, 2023120,000 milesMO

The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 10, 202347,187 milesLA

The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer diagnosed the failure as an internal short circuit to the ABS hydraulic unit. The vehicle was repaired. The failure reoccurred and the vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 47,187.

Service Brakes
Filed Aug 10, 2023AR

This is a common problem I’ve replaced the abs pump once already on this truck and it’s failed again!!

Service Brakes
Filed Aug 9, 2023PA

Abs lights are coming on and off I took to a shop where they told me it's known problem and parts are on backorder

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 9, 202351,000 milesCA

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle skidded. The ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

Service Brakes
Filed Aug 8, 2023NC

Service electronic braking system message, ABS light and traction control light are on. Code:C0020-0. ABS HPU problem. This is an obvious issue with these year make and model of trucks.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 8, 202380,000 milesFL

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH, the "Service Electronic Brake" and "ABS Module Failure" messages were displayed. Additionally, the Forward Collision Avoidance Adaptive Cruise Control (ACC) mode disengaged was displayed. The vehicle was taken to an unknown dealer, where it was diagnosed that the ABS pump control module had failed, and the ABS module part number: 68143491AB and an unknown module part number: 68347098AB needed to be replaced; however, the parts were not available. The dealer cleared the diagnostic codes; however, the failure recurred. The vehicle was taken to another dealer, who cleared the codes; however, the failure persisted. The contact stated that he had contacted several unknown dealers, who advised that the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Service Brakes
Filed Aug 7, 20231,025 milesMI

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.

Service Brakes
Filed Aug 7, 202378,000 milesPA

The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

Electrical System
Filed Aug 7, 2023MO

The abs and traction control lights stay illuminated on dash. No abs, traction control, or cruise control. Abs module looks to be the problem

Service Brakes
Filed Aug 7, 2023FL

Antilock brake controller malfunctioning. After a quick google I see this is a a very common issue so I’m confused as to why it’s not a “recall” item. Thanks for your assistance.

Service Brakes
Filed Aug 7, 2023IN

Faults for the ABS (anti-lock brake system) and EBS (electronic braking system) have been coming on intermittently for a couple months. Now the faults are permanently on indicating the ABS and EBS needs serviced. The fault code is c0020-01which indicates the known malfunction involving the anti lock brake system module and anti lock brake system control. While these faults are present the cruise control also doesn’t work. This is a well documented and known issue with certain model years Ram 2500 and 3500. My truck had approximately 57,000 miles when the faults began.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 7, 202365,000 milesVA

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the service electronic brakes message displayed with the traction control and ABS warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The contact was informed by the dealer that the part was not available. The contact was able to order the part online. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.

Unknown or Other
Filed Aug 5, 2023CA

Our backup camera glitches all the time and doesn’t disengage when it should

Service Brakes
Filed Aug 4, 2023IA

ABS and SERVICE ANTI-LOCK BRAKE SYSTEM warning lights randomly turn on while driving and cause loss of ABS braking and traction control, this is dangerous on slick roads.

Service Brakes
Filed Aug 4, 2023NC

ABS failure warning light comes on randomly. While it is on, cruise control is disabled. RAM dealer examined truck and determined HCU pump needs to be replaced, but the manufacturer will not allow them to order this part as it is on "engineering review" until at least February 2024. Called RAM Care and they said "there is nothing we can do". When pressed for where to take my appeal to, the only further contact given was a PO Box in Michigan. Not being able to drive a truck I paid $75K for seven months is unacceptable!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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