2018 Ram 2500 complaints

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.

ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.

I get an error message on the dash that says "service electronic braking system" and "service ABS”. Ram dealer has stated that the truck needs a new ABS modular and ABS pump but the parts are on back order until February through Chrysler.

ABS system failure causing spinout and skidding. System failure spurratic.

I had my HCU pump fail 3 times previously(68143491AB, HYDRAULIC CONTROL UNIT Anti-Lock Brake System), now the dealer is telling me that I need to buy another module (68347098AB Module, Anti-Lock Brake system Electronic Stability Controller) in addition to the failed part for them to repair my vehicle (Tech told me its on a service bulletin, although my unit is not bad). The dealer told me if I got the parts they could repair my vehicle, so I bought the HCU. Shortly after they said a technical bulletin is telling them that they need to replace an additional module when they replace the HCU, which is not available until February 2024. If they diagnose my truck (which they did), and provide me with a receipt I would have to pay the diagnostic fee of $160, and they would not be able to release my truck until the repair was made. I can not have my truck at a dealership for 5 months waiting for a part to be available. Is there anything that can be done about this? I do trade shows and need a truck to carry my products.

Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.

Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.

ABS control module is malfunctioning for the second time. Was replaced at approximately 25000 miles. Now is failing again at 48000 miles. ABS braking and traction control is affected.

Anti Lock Brake code appearing while driving. Have had the Anti lock brake module replaced once before. This is a common issue in 2018 models and Ram refuses to address.

Abs and traction control lights come on and off cruise stops working

Service ABS electronic brake indicator light continues to illuminate on various occasions. Dealerships has no answer for issue

My original ABS HCU pump has been replaced 2 times, and now 11 months later it needs a 3rd one. First one went at 60K, second one 93K, 3rd one at 120K and now I do not have ABS, Traction control or cruise control.

The ABS module and/or HCU on my truck is bad causing me to lose ABS functionality. The ABS light comes on and a tone alerts me to the problem. This normally happens randomly, and the problem comes and goes. The cost to repair looks to be around $1600 from the dealer. With this being such a safety issue, it seems reasonable for a recall to be put into place to address the issue. The issue is further complicated because there is a new and improved version of these parts, but the new parts have been on backorder.

My abs keeps going on and off repeatedly. This is what I have read in many forums. I don't understand why there hasn't been a recall for the part. The module is flawed and I believe there is a class action lawsuit. Apparently there is a back order until 2024 and I do not wish to put the same broken part in my $70,000.00 truck! I just want my truck fixed.

ABS system keeps failing. Loose ABS, traction control, and 4 wheel drive. Part has been replaced 3 times already. 4th part is having issues

Abs light comes on when under hard braking or traction control is used for slippery conditions

62,000 miles, "service anti-lock brake system" and "service traction control system" lights are on, no ABS, no traction control and no cruise control.

Service braking locking system. Intermittent ping of of abs/ebs traction control display lights. Cruise control will not work and shut off when this has been activated.

ABS light and Brake controller light comes on and off constantly.

ABS warning lights came on took the truck back to the dealer (approx 54000 miles) replaced abs pump unit and would not cover under warranty as it was out due to miles. Now again at 108000 I am getting abs warning and electronic brake system warning This is clearly a repetitive brake safety issue and a recall should be enacted

My ABS Module and Hydraulic Control Unit (HCU) Part Number 68143491AA seems to have failed and it seems as it is a very common problem which needs to be addressed by RAM. My ABS is not working, my traction control is not working, and my cruise control is not working. While I drive it constantly goes on and off and chimes over and over and over. This is VERY dangerous to not have the braking or traction control not working and is putting me and my family in danger. This needs to be a recall. Not to mention the part that needs to be replaced is on national backorder and you can't even get it. Please help.

For the third time in 37000 miles the abs system including ABS system and electronic brake system has failed. This has been repaired around 15000 miles and recently at 35000 and it went out again at 37000 miles. Didn't last 2500 miles after last repair. When this happens trailer brakes quit functioning and cruise control also quits working as well as every few minutes the system gives you a continuous warning chime. From checki9ng a few web sites this seems to be an on going problem on the 2018 trucks mostly but a few 17s. Last info I have is parts are not avail for repairs until at least 2/24 and then only maybe. The truck is unsafe to drive especially when towing a larger trailer. This needs to be made a recall for safety concerns. I had to trade off my truck due to how I use it and no expectation for a repair time or date.

ABS brake failure/ loss of anti-lock brakes, cruise control, and traction control

In October 2012, my 2018 Ram 2500 had issues with the brake module and ABS system. The truck had 49000 miles when the system intermittently displayed messages to service ABS system. A trusted local mechanic checked and found a service bulletin about the issue. I had him replace the brake module and master cylinder. I then had a Chrysler dealer reprogram the module. My costs was approximately 800 dollars. Now it is summer of 2023 with 65000 miles and the same issue is occurring. I think it is time for Fiat Chrysler America to step up and make these repairs. It is dangerous to have this situation. It affects cruise control, four wheel drive, and of course negates having ABS. I need this truck and cannot afford to park it.

The ABS and Traction Control light comes on. The cruise control is disabled when this happens. Vehicle only has 17k miles but issue started at 16.7k miles. On dry pavement not an issue but on slippery roads and ice and snow this could be a possible cause of an accident. In May I tried to order the ABS control module and Hydraulic Control Unit and was told by the dealership it would not be available until August. I contacted the dealership and now they are telling me late September but more than likely will be later. I was told Dodge is doing an engineering review on these components and that will not be completed until February 2024. According to my research the high failure rate is cause for concern and no parts availability complicates the issue. Why has a recall not been issued by the manufacture. Obviously something is going on with these parts. Should the engineering review by Dodge result in component redesign, I would want to hold off until redesign parts can be obtained. The vehicle is derivable but with winters approach safety concerns should prompt the NHTSA to do something about this issue.

ABS and traction control lights on at 35K miles. Result is less responsive braking. Has only been driven in dry conditions since occurrence. Repair has not been completed yet. Contacted manufacturer and will not compensate for repairs as vehicle is out of warranty. The contact wanted to include the error code shown on their vehicle - C0020-01: ABS Pump Motor Control - General Electrical Failure.

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

ABS and traction control blink off and on and the cruise control doesn’t set. I was told by the dealership that they cannot keep the ABS control module in stock because they are constantly changing them out. This issue really needs to be addressed because it is a very important safety issue when the ABS system doesn’t work properly.

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Driving down the road. ABS light and traction control light will flash and cruise control and 4x4 will not work

Started recently getting an anti-skid warning with a chime. I took the truck to a nearby mechanic to read the code, he said the antilock brakes were bad, and suggested taking it to a dealer. I took the truck to the Ram dealership in Mineral Wells TX and the dealer confirmed the code. I have talked with 3 different Ram service departments and they all tell me the parts will not be available until next year. Why should I drive an unsafe vehicle, because the manufacturer cannot supply parts?

ABS and/or traction control lights turning on intermittently while driving

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Same part needing replaced for the third time (control anti lock brake system 6814349AA) at 12k miles 28k miles now at 42k. Asked if this is a common issue and ramcare adviser said that he didn’t know but found a lot of info on similar issues and advised to file a report

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Issues with HCU/ABS system. Electronic braking system goes in and out intermittently rendering ABS/traction control inoperable. Existing known issue and original OEM HCU has been discontinued as a result.

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

While driving on interstate, Abs system went out, and as a consequence, the cruiser control also failed unexpectedly. Vehicle has less than 60,000 miles on odometer. Per review of this issue on the web, there is currently a class action lawsuit against Stellantis regarding this particular issue. Moreover, there is plenty of data to suggest that replacement parts also fail in short order…within the warranty period of the part. Problem was reproduced…problem was recurrent…problem was verified…by dealer. Warning caution messages were presented on the instrument cluster. Dealer ordered replacement HCU (hydraulic control unit). In the interim, dealer said vehicle was safe to drive. The very next day after picking truck up from dealer…while waiting for HCU part to arrive and be installed….By sheer coincidence, or directly related, I lost almost all brake pressure within 3 weeks of first receiving the abs fail message…while driving on the interstate. I didnt know of the diminished braking until I began to exit the interstate at high speed. Very, very dangerous situation….brake pedal to the floor…and much distance required to get the truck to a stop. Fortunately, no other vehicle was in my path as I tried to get the truck slowed and stopped.

ABS/TRACTION CONTROL, 2ND TIME in 55K MILES. 1ST SET REPLACED UNDER EXTENDED WARRANY. NOW PARTS UNDER DESIGN REVIEW - UNAVAILABLE. I NOW HAVE NO ABS/TRACTION CONTROL! HELLPPPP

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

2018 Ram 2500 Power Wagon 6.4L service electronic braking system displays on dashboard the abs and traction control lights turn on as well. The messages display quickly then disappear been intermittent now issue is happening on a regular basis. dealer stated that warranty does not cover abs module and according to them the display message is "NOT A BIG DEAL". I advised them that I have two toddlers, and this is my daily vehicle and getting that kind of message from a "DEALERSHIP" is very upsetting and very unprofessional. They are advising me that the vehicle will operate fine but I won't have anti-lock brakes if I press on the brakes quickly. To me this error message "IS A HUGE DEAL AND SAFTEY CONCERN" not only for me and my family but all the other families on the road traveling.

Abs pump motor control/Yes. unknown. unknown. unknown. Yes, continually blinking and dinging abs light (SERVICE ANTILOCK BRAKE SYSTEM) (SERVICE ELECTRONIC BRAKING SYSTEM).

ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available

I am experiencing problems with my ABS & Traction Control system. This is the 3rd time I have had this issue with my truck since I purchased it new in 2018. The truck only has 56k miles on it. ABS/Traction control is definitely a safety issue due to brake not functioning properly as the truck is designed to do. Dealer says there are no alternative parts that can be installed & there is no recall. This is a rather costly replace/repair. Why is RAM not doing something to address this issue? There are forums online that say this is a known issue. Some state that RAM recalled some selected trucks, but my truck does not come up for the recall. THIS NEEDS TO BE ADDRESSED. ABS IS SOMETHING YOU DO NOT WANT TO FAIL IN RAINY CONDITIONS. WE SHOULD NOT HAVE TO MAKE THESE REPAIRS TO OUR ABS SYSTEM EVERY COUPLE YEARS. THE CODE COMING UP IS: C0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE.

Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab

ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, the contact stated that on several occasions while the cruise control was activated, the ABS warning light illuminated, and deactivated the cruise control feature. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump module failed and needed to be replaced. The vehicle was not repaired. The contact stated that parts were not available and would be on backorder until February 2024. The contact was concerned for his safety while operating the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

ABS hydraulic control unit failure. Took the car to dealer to resolve issue 6 months ago and was told part would not be available till august, come august called again to check status on part and have now been told it won't be available till February. Abs does not function, cruise control does not function, Warning message and annoying chime appear on dash every 30 seconds while driving saying abs failure/ebs failure. Vehicle is unsafe to drive and no fix has been made, I will have been without the vehicle for about a year come February, absolutely ridiculous