Page 27 of 53 · complaints 1,301–1,350 of 2,607

2018 Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Service Brakes
Filed Feb 4, 2024CA

The truck has low miles only about 50K and my ABS lights go on and off randomly. Now when I am driving I randomly have ABS lights go on and off and I believe that the issue is with that ram ABS unit and control module. I have been told that the fix will involve replacing both pump and control module. I tow with this truck in all weather and it's not safe to be driving without a working ABS. The ABS error code I got was C002001.

Service Brakes
Filed Feb 4, 2024MD

ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.

Service Brakes
Filed Feb 4, 2024TX

This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.

Service Brakes
Filed Feb 3, 2024WA

Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.

Service Brakes
Filed Feb 3, 2024TX

ABS, anti-skid, and cruise control inoperable for 3 years.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Feb 2, 202455,000 milesMO

The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

Service Brakes
Filed Feb 1, 2024NY

I keep getting an ABS/Traction control warning on my 2018 Ram 2500 I was told this is a common issue and the parts for repair would be over $1,000 dollars. I am an ASE certified mechanic in the field of brakes. This is a safety item that should be under a recall if those systems go down not only do you loose the ABS/traction control but you also loose four wheel drive. That makes driving in the northeast very hazardous on roads covered in snow and ice.

Service Brakes
Filed Feb 1, 2024NH

Traction control light and ABS light periodically comes an on off. Screen reads service brake system.

Service Brakes
Filed Feb 1, 2024NJ

ABS and traction control go off and on constantly while driving. When doing so lights on the dash come on as well as a loud chime. Besides being very annoying, it makes the vehicle unsafe when not having ABS and or traction control at any given moment. This started happening when the truck only had 5,000 or so miles on it. I couldn't get it "fixed" because of COVID, and the dealerships have no parts/ back-ordered. I've heard that many others with same problem, had things replaced by the dealers ( at their cost) and it comes back again. This should be a recall !!! Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Feb 1, 2024VA

ABS warning light comes on frequently. It was diagnosed as a faulty ABS pump motor by a Dodge dealership on March 31, 2023. I was told then that the replacement part would not be available till August 2023. I called in August and was told that it would not be available till February 2024. I called in February and was told it’s not available till June 2024. The Dodge dealership parts manager told me they have 11 trucks with the same problem they are trying to service. So far we have spent over $700 in diagnosing and trying to get the problem fixed.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Jan 31, 202475,914 milesNY

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.

Service Brakes
Filed Jan 31, 2024TN

ABS and Traction Control light and alarms activated inside cab on dash. Vehicle taken to dealership and they stated the HCU (hydraulic control unit) needed to be replaced. At that time no parts were available and a time frame was not given because no one had the parts not even after market. After several months of driving vehicle with out ABS or Traction Control vehicle has been fixed.

Service Brakes
Filed Jan 30, 2024FL

2018 69500 miles tradesman 6.4 hemi 2500 has anti skid lights and skid module light on randomly dealer cannot fix parts on order 6 month this is a safety issue with no help from dodge dealership vehicles that have this system now none [XXX] [XXX] [XXX] thankyou for looking into INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Jan 30, 2024FL

I have replaced the ABS/HCU 2 times as of 1/1/2024. I am currently waiting for the 3rd one. The ABS system is unreliable and dangerous during the time of waiting for parts availability. The dealer diagnosed the vehicle in 10/2023 and has been unable to get parts to repair the problem.

Service Brakes
Filed Jan 30, 2024TX

I bought my truck, a Ram 2500 with the Cummins diesel engine in August 2018. When the truck had 20,000 miles on it the ABS and traction control lights, chimes and notice came on. I took it under warranty to the Dodge Ram dealer where I bought it. They did diagnostic tests and replaced the ABS control unit and ABS module under warranty. The truck now is out of warranty with 76,000 miles on it and the ABS and Traction Control lights, chimes and notice on the dash screen have returned. I will take it to a local Dodge Ram dealer and have the problem diagnosed soon. I feel that these issues are a safety concern and are due to faulty parts used by the vehicle manufacturer. As such, my vehicle should be included in a safety recall and fixed at the manufacturer's expense. Thank you.

Service Brakes
Filed Jan 29, 2024NY

Abs light in the dash came on intermittently then constantly. Took the vehicle to Nemer Ram in Queensbury ny. They replaced some parts, but problem continued. They said abs module is bad and said a new one has been ordered but there is a national back order and no info on timing of receiving the part. Told me to take the truck and drive home. They said abs system May or may not work. I have driven it for two weeks since and have had some very dangerous situations in rain and snow where brakes locked up and skidded, so abs didn’t work. This is a seriously dangerous situation that forbids me from driving this vehicle in wet or snowy conditions. I live in northern ny, where it snows and rains often, so I can barely drive this vehicle. Dealer told me to call Chrysler customer care, which I did today. I have a case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Jan 29, 2024OH

The ABS module failed and was replaced April of 2022 at Terry Hendricks Ram in Archbold Ohio under extended warranty. Now I’m in Titusville Florida for the winter and same issue, ABS lights and service traction control with the constant dinging. Parks Chrysler Ram here has order same part again, they said will take a couple weeks to get a replacement as there’s a waiting list because it’s a on going issue with these trucks. 51,000 miles on it and stated there is a 2 year warranty on this part. This now does not have the antilock working again and could be a safety issue. Should have a recall on this.

Service Brakes
Filed Jan 29, 2024GA

Abs and traction control light going off and on causing abs and traction control to be disabled. Safety issue being able to control vehicle if had to get on brakes hard Problem was able to be reproduced by the dealer and this has been replaced once before on the truck while under warranty, Component has been inspected by dealer and found faulty on November 16 2023 but informed it would be late January 2024 before they would have parts, now it is late January and they say parts are in the development phase and would be late June or July before they might have the parts. Concern is have a 2018 truck with just over 32000 miles on it that has had the same issue twice and they can not fix, Advised by dealer and ram customer service that they advise not to drive truck, but they will not loan a truck during this time but could rent one at my expense

Service Brakes
Filed Jan 29, 2024SC

Service abs sensor has already been replaced by the dealer and less than 2 years later the problem is back . Dealer says major wait for part. Nobody makes it .so now I have to drive a truck with faulty abs. Very unsafe. My research shows some people told a year wait for part. How do I even sell it with the dash all lit up and pinging every couple seconds. Why is this not a huge recall for safety alone. Any advice is welcome. Thank you

Service Brakes
Filed Jan 28, 2024FL

I am the owner of a 2018 ram truck. this is a 2500 series for wheel drive the ABS module failed approximately two years ago and I have not been able to get Chrysler to provide part for repair. The vehicle has 225,000 miles on it at this time and we are continuing to drive it, the ABS or cruise control or traction control because these are all related to the ABS module/pump

Service Brakes
Filed Jan 27, 2024KS

I purchased a used vehicle from Victory Dodge Dealship in Kansas City three days later, the ABS traction control all my sensors, cruise control four-wheel-drive locked out on me, kicked out the cruise control on the highway was not sure what was going on someone behind me almost ran into me thought something was wrong with the truck, so I went to pull over slowly hitting the brakes like I normally would but the brakes locked up due to the fact ABS shut off almost crashed my truck Now to find out, there is a huge problem with the ABS control modules going bad, and my Dealer says they’re not gonna cover it even though I just bought it and the part is unavailable for the next 6 to 8 months There needs to be a nationwide mandatory recall from Dodge on this part as it’s been a problem for countless people, and it is a safety issue that needs to be dealt with some kind of fix and replacement needs to be made there’s regular hard-working people out here that these things break over and over and over again and don’t have the money to fix something that should not be breaking Please push for a recall on the ABS system on these trucks and come up with a replacement that will not malfunction or break Thank you

Service Brakes
Filed Jan 27, 2024OR

While driving the ABS lights flash on and gives warning the ABS system need service. Also traction control light comes on and cruise control stops working. Ram knows there is a problem with 2017 and 2018 2500 and 3500 AB S module.

Service Brakes
Filed Jan 27, 2024WA

"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on

Service Brakes
Filed Jan 26, 2024NJ

Abs system continuously inoperable causing antilock system to not work and distracting driving due to alarm constantly chiming then resetting and then starting again

Service Brakes
Filed Jan 25, 2024MO

I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.

Steering
Filed Jan 25, 2024MO

2 months ago my truck started making a “whirling noise” whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a “Hydro-booster” issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for “weeks” while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an “out of alighnment” in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud “clunking” noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.

Service Brakes
Filed Jan 25, 2024TX

ABS and Traction control light continuously comes on.

Service Brakes
Filed Jan 25, 2024NJ

2018 Ram 2500 26,000 miles anti lock brake system light goes in and out while driving. This also causes the alarm to ding continuously while driving. This makes for distracted driving not to mention the safety of the braking system. I personally know 3 people with the same truck same issue. When I took it to dealer they started the diagnostic test and stated that it was the brake module. They also stated they do not know if any reoccurring issues with the module. I realized the dealer wasn’t gonna help me and pulled the truck from the shop. I am writing to you guys out of concern and frustration. This should be a recall due to the size and weight of the vehicle. 2500 trucks are designed to tow heavy loads and I do that with my truck. I currently will not pull any thing due the safety of me and the public. I’m hoping this help get my truck back on the road and safe to drive.

Service Brakes
Filed Jan 24, 2024NJ

ABS and traction control lights on randomly. See a lot of complains online of similar models.

Service Brakes
Filed Jan 24, 2024LA

ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.

Service Brakes
Filed Jan 24, 2024CA

Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.

Service Brakes
Filed Jan 24, 2024TN

ABS and traction control warning lights keep coming on and I have either impaired brake performance or loss in braking at all. I have had the codes ran and the ABS module keeps coming up as a failure. The warning lights sometimes come on just while driving or when hitting a bump in the road. They stay on for the duration of the drive and sometimes will turn off randomly.

Service Brakes
Filed Jan 24, 2024MD

Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.

Service Brakes
Filed Jan 24, 2024CT

Abs control unit is bad at 35725 miles. Part is back ordered until atleast April. Truck is under warranty but they won’t give a loaner until repairs are being made. I’m supposed to drive the unsafe vehicle until then and make payments on it. Dealer has been great. This is a ram problem. This is a known common issue they’ve neglected to remedy. Completely irate.

Service Brakes
Filed Jan 24, 2024WI

Code C0020-01 appeared. ABS pump motor control- General electrical failure. Problem occurred in heavy snow storm. Traction control would not work, anti-lock brake system would not function. Brakes locked up causing vehicle to skid.

Service Brakes
Filed Jan 23, 2024MO

This truck has an intermittent "service electronic brake system, service automatic brake system" caution message displaying on the vehicle dash. It has become more frequent and disables the cruise control, stability traction control, and ABS. The same issue happened in May 2021 and was addressed with the dealer at that time with code C0020-01. Under warranty the ABS module and HCU were replaced and the problem was corrected til December 2023. This same issue happened again showing code C0020-01. The truck is no longer under warranty and the dealer states that I will have to pay for this repair. This seems like a common issue on these trucks and needs to be addressed with the manufacturer. I have included the invoice from repair in 2021.

Service Brakes
Filed Jan 23, 2024CA

Electronic Braking System Needs Service Error that can't be addressed at the dealership.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jan 22, 2024NY

Abs traction control light keeps beeping and coming on seems to be a issue with this year vehicle

Service Brakes
Filed Jan 22, 2024IA

I had an intermittent abs/traction control light that now stays on 90% of the time. Code C0020-01 for ABS general electrical failure.

Service Brakes
Filed Jan 22, 2024GA

The truck developed a warning light for ABS / Stabilitrak needing to be serviced. Ram dealership replaced an ABS Pump, but the issue came right back. They are now saying it needs a new control module at great expense, but that they are unavailable currently. Delivery on the part has been pushed back continuously over the last 12 months, still no parts. This issue causes a regular intermittent digging and warning light in the cab, disables ABS, disables Stability Control, Disables Traction Control, and Disables Speed Control (Cruise Control). This issue has been ongoing for 8+ months at this time with no developments from Ram and the vehicle in an unsafe and compromised condition.

Service Brakes
Filed Jan 21, 2024FL

Service anti lock braking system and electronic brake system code constantly coming on. This is an apparent safety issue that Dodge needs to resolve. After much research, I’ve discovered that there are many, many complaints of 2018 Ram truck owners having the same problems. Thanks for all your assistance.

Service Brakes
Filed Jan 21, 2024SC

The ABS module failed. This resulted in the ABS function not working along with cruise control. This seems to be more common with this model year. Warrant did not cover this so I had to pay the dealer to replace the ABS pump and ABS electronic module .

Service Brakes
Filed Jan 20, 2024OH

Electronic Braking system failure affecting the ABS system, Traction control, and cruise control. It puts the safety of everyone in the vehicle and on the road at risk because the ABS and cruise control will fail causing an unexpected adverse conditional that can lead to an accident. This is a known problem for RAM and their is no fix at this time other than making the customer pay out of pocket for the broken parts to be replaced with the same parts that will fail shortly after. There needs to be a recall and a permanent fix from RAM

Service Brakes
Filed Jan 20, 2024MD

ABS and traction control lights keep turning on and off. Truck currently has no ABS.

Service Brakes
Filed Jan 20, 2024PA

ABS warning lights came on while driving, early October 2023. Dealer diagnosed problem as faulty pump control, faulty module. Lights continue to flash while operating vehicle, along with the cruise control being disabled. Dealer has pump control, module is unavailable, with no known date of availability. Therefore a repair has not been made and I have no choice but to continue driving the truck in unsafe condition.

Service Brakes
Filed Jan 20, 2024OH

The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.

Service Brakes
Filed Jan 20, 2024TN

Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.

Service Brakes
Filed Jan 19, 2024NV

The abs module is not working and yhe braking is hard to use.

Service Brakes
Filed Jan 19, 2024OH

ABS Service Required Light and alarm and Electronic Braking light and alarm are coming on and going off. Just started in the last week. Apparently this issue has existed since 2018 with no recall issued to date. ABS module has not been available and shows Discontinued. I have not been to the dealer at this point, but from research the problem is a bad ABS module from factory. Hundreds of other trucks are affected with no resolution. I have to tow a 38 ft trailer and it may be unsafe if ABS fails. I do NOT want to have an accident and destroy my truck and trailer and/or have my wife and I injured or worse. The vehicle is available for inspection. I would be certain that the threshold for complaints has been met. If you are serious about vehicle safety, you will put a recall on the affected vehicles and require the parts be made available for repair sooner than later. I have seen where people have waited several months and still have no parts. Also, the cost of repair out of warranty is somewhere between $1200 and $1700 . For a manufacturer defect this should not happen. Please issue a recall!

Service Brakes, Air › Antilock › Abs Warning Light
Filed Jan 19, 202442,500 milesAL

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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