2018 Ram 2500 complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 45 MPH and hauling a trailer, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, the contact discovered that the rear driver’s side wheel studs had sheared off, causing the wheel to separate from the vehicle, making the vehicle undrivable. The vehicle was later towed to the local towing facility. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, an alarm sounded, the message "Service ABS System Required" and an unknown message was displayed while driving, causing the 4-WD and cruise control mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU had failed. The vehicle was later taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer informed the contact that the repair would be out of pocket because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer to determine whether the vehicle was drivable. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2018 Ram 2500. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle slid. The contact stated that the ABS was inoperable. The ABS warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the vehicle had lost communication with the ABS module. The dealer determined that the HCU needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact filed a reimbursement claim with the manufacturer; however, the manufacturer informed the contact that reimbursement could not be provided because the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 48,818. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the ABS warning light occasionally remained illuminated. The contact stated that during the failure the cruise control functionality was temporarily disabled. The contact also stated that while attempting to depress the brake pedal, there was no resistance to the brake pedal, and the contact had to pump the brake pedal to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at undisclosed speeds, the ABS and traction control warning lights remained illuminated, and the vehicle failed to immediately stop while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 89,000. VIN tool confirms parts not available.

The backup camera is intermittent and faulty at times.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The Electronic breaking system, Antilock Brake System and traction control on my 2018 Ram 2500 failed in June 2024. My safety has been put at risk because my ABS does not work properly and neither does my electronic traction control which is unsafe for myself and others on the road. It has been inspected by the manufacturer but I was parts are not available for the repair. Yes, I have had the warning lights since June 2024.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Why, after more than 5 months of a recall issuance, is there still not a "fix" issued to service dealers to make needed replacement of the Hydraulic Control Unit ABS (recall C4B)? Is anybody overseeing this matter to ensure timely resolve to this safety issue? I called my local Dodge dealer this morning to check on this after not hearing any further word about it despite registering my vehicle for recall notification with Fiat Chrysler Automobiles, and learned that they have a bulk shipment of 16 HCU units in stock, but they do not have the vehicle computer programming (or something to that effect) to initiate fixing the matter. I sure hope the HCU on my truck doesn't fail and cause an accident.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH and depressing the brake pedal to avoid a crash, the vehicle did not immediately stop and veered to the right. The cause of the failure has not yet been determined. The local dealer was notified of the failure. The failure mileage was 90,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally while driving at various speeds, the vehicle briefly lost motive power before returning to normal functionality. The contact stated that the ABS and ESC warning lights remained illuminated, and the vehicle occasionally turned off and restarted while driving. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and traction control warning lights illuminated intermittently and then remained illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 22,100.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the cruise control was activated and set at various speeds, the ABS warning light was illuminated and deactivated the cruise control. While driving with the cruise control in winter timing and using the Electronic Stability Control (ESC) light was illuminated and caused the cruise control to be deactivated. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mopar part numbers 68143491AA Control-Anti-lock brake system and Mopar part number 68347098AB Module-Anti_lock brake system both failed and were replaced/repaired by dealer under warrranty where I purchased the truck. Truck had 8,223 miles on it. Brakes and traction control was compromised. Numerous warning lights and warning tones were observed.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The traction control, stability control, and ABS warning lights were illuminated. The message "ESC Not Functioning - ABS Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the anti-lock brakes failed to stop the vehicle. The ABS warning light was illuminated. The vehicle slid and crashed into a Jersey barrier. The air bags did not deploy, and there were no injuries sustained. The vehicle was able to be driven away from the crash site. The front bumper was later replaced. A police report was not filed. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The contact mentioned calling a total of 25 different dealer locations, where all confirmed that parts were not available. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

Under the Recall information it shows that this vehicle is unsafe to drive due to the ABS system in Major. It will go off and go on all by itself while I’m driving. and they can’t get the part I need.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Stellantis has failed to remedy this recall dating back to NOV 2024.

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

ABS light comes on and off during operation, "service electronic brake system" notification flashes on and off as well. ABS does not work while light is on. A scanner has been run and the code is for the ABS module. We put children in this vehicle. This exact issue happened back in 2022 and the ABS HCU was replaced. We received a recall notice but are being told the truck has been repaired because the part was replaced in 2022, however the same issue is currently happening again.

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 65 MPH, the vehicle struck an object on the roadway and the vehicle shuddered and made an abnormal sound. The vehicle failed to return to normal operation. The ABS warning light was illuminated. The failure occurred on several different occasions. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

HCU has failed on my truck back in July of 2024 it was impossible to find a replacement part got a recall letter on November had abs track control, and cruise control loss repeated dinging sounds to service ABS and electronic brakes and most recently you can hear the brake pads slightly rubbing on rotors and can feel a little bit of resistance while driving down the road

Truck will not shift and drops out of drive leaving you helpless

On August 10, 2022 the truck was presented to the dealership because the ABS system was failing. This was prior to the recall C4B/NHTSA 24V-896. I paid to have the system repaired. A recall was issued AFTER that date. I submitted a claim and was paid for my expenses by FCA. On March 3, 2025 the system notification system flashed warning the the ABS system was failing. I immediately took the truck to Mac Haik dealership and was advised that I could safely drive the truck until the following Monday when I could drop it off for diagnostic testing. The diagnostic testing revealed that the system was failing BUT FCA would not cover the full cost of the repairs. They would require "Customer Participation" payment of $546.00. I refused the repair because the repairs done August 2022, PRIOR to the recall was failing, so that told me that the parts utilized August 2022 were faulty and should be replaced under the terms of the recall and not require "Customer Participation of $546. I need your help to get FCA to replace and repair their faulty manufacturing.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only 60 mph. My stability control warning light is also on with the flashing "lightning bolt" and I can no longer use my cruise control. The audible crash prevention warning when I reverse also no longer works.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the ABS, traction control, and brake warning lights illuminated with an audible chime. The contact stated that the brakes was starting to fail. The dealer was contacted; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,612. VIN tool confirms parts not available.

The contact owns a 2018 RAM 2500. The contact stated that while driving on several occasions at various speeds, the "Check ABS system" message was displayed, and the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the contact was informed that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, and the cruise control became inoperable. Additionally, the contact stated that the vehicle made an abnormal dinging sound while driving with the message to “Service the Vehicle Immediately” displayed. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the contact observed a warning notification alert and flashing ABS and Traction Control warning lights. Additionally, the "Service Electronic Braking System" message was displayed. The vehicle was taken to the dealer and the contact was informed that a repair for the vehicle had not yet been developed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.